Gästanvändare
17 augusti 2024
Really disappointed in this 'Hotel'. We are staying in Coverack for two weeks. We went for tea in their garden, the tables had not been cleared and seagulls were diving on us which was really frightening, the tea and cake was good but china cups would have been better than 'mugs'. Not to be put off we had seen cocktails advertised on a local Facebook page for Friday night so we thought we would pop and have a drink, we sat on the patio outside the front door. The service was really poor, we had to go and order at the bars no table service. We waited over an hour for our cocktails, they were ok but an hour is not ok and we left without ordering food or any further drinks. We saw a group leave, they said they were local, and they had waited too long so were not ordering more, such a shame as I think it seems to be a small local hotel that in their adverts is open to all. The staff did not have any name badges or uniform so we could not be sure who was working there or who could serve us. We have stayed at lots of hotels and this was really not very professional. Also there did not seem to be a duty manager or anyone in charge so there was no one to sort this. Potentially a really lovely place but not geared up for non residents. Such a shame as this could potentially be a really nice place.
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