Lam Hotel Dos Carqueijais - Serra da Estrela recensioner

Love the location and the view. Facilities are a bit old. Parking.

Great hotel. Perfect location.

Good.

Good pool! Hotel is super well located! Beautiful view! Roms are okay!

Limpeza péssima!!!! Hotel precisa de uma máxima manutenção!!!! Pequeno almoço muiiiiito limitado e com quantidades pequenas!! Hotel 4⭐⭐⭐⭐ não sei como para mim 3 ⭐⭐⭐ já era demais.

Hotel com localização privilegiada e equipe de staff muito agradável e simpático. Quartos bem acolhedores. A repetir com certeza.

Para 4 estrelas, ficou muito aquém do esperado, em especial a parte do café da manhã. Muito fraco.

Localização, atendimento e restaurante ótimo, porém estrutura do hotel, nomeadamente o quarto bastante antigo e ruidoso, relativamente ao pequeno almoço tem alguma variedade mas não repõem com regularidade.

O atendimento foi excelente e o pequeno almoço também, apesar dos acessos para o mesmo não terem sido claros. O hotel tem bons estabelecimentos e está bem localizado, contudo podia estar melhor conservado no geral.

Gostei de tudo, inclusive do atendimento da recepcionista, super atenciosa

This Hotel is part of the LAM Hotel group, it’s perched on an isolated mountainside above Covilha on the edge of the Sierra da Estrala Natural Park. The position is dramatic! Looking down southwards to the plain below. There is plenty of free Car Parking on site, the welcome and all of the staff are really engaging and happy to help with any request. There is a large open pool and sun terrace with the views described above. The rooms are quite well appointed and have Air Con which in summer you do need. The breakfast service was quite good not in the top rank but adequate. Due to the hotels isolated position (there are no other bars or restaurants nearby) we took the Half Board option which of course included dinner. Our ‘expectation’ for dinner was a ‘table d’hote’ type menu with course options and table service. However this was not the case, the dinner was a two option hot Buffet and was VERY poor quality fare, we were in the first tranche of evening diners and the food was already looking very tired and dry. So please beware of the inclusive dinner and perhaps ask more questions than we did when booking. In mitigation the man that was servicing the tables, drinks, clearing refreshing the food etc was working very hard to a. Please the clientele, he was very personable and friendly b. Try and keep,on top of what was clearly a several person task. I asked on check out if they were short staffed, ‘They were’ so being fair everyone was trying hard to deliver the best service under duress. In summary, great staff, great view, reasonable services but questionable food.

Localização muito boa a caminho das Penhas da Saúde. Não corresponde ao esperado para 4*, excepto pequeno almoço. Limpeza, manutenção, atendimento e conforto dos quartos são os items que não correspondem ao esperado para a classificação e preço.

Au vu des commentaires sur booking j avait très peur mais finalement ça était mis à part que l hôtel et très vieillot à vraiment besoin de rénovation l hôtel ne mérite pas 4 étoiles vu son état intérieur et extérieur belle vue sur la montagne belle piscine le personnel accueillant aimable bonne literie petit déjeuner très bien beaucoup de choix

Negativo: Este hotel devia ser de 3 estrelas no máximo. Hotel muito mal estimado. Alcatifas velhas e sarapintadas no piso 1. Elevador claustrofóbico e sujo. Portas de entrada manuais o que incomoda com as malas. Não tem carregadores elétricos. A precisar de pintura exterior e interior. Positivo: Boa piscina exterior. Localização. Pessoal prestável na receção...no restaurante pessoal com pouca experiencia!! Não volto.