Econo Lodge Cranston - Providence

I made a reservation for a non-smoking room. The room had a non-smoking sign, but the smell was unbearable. I have respiratory problems. It was impossible to sleep because the air conditioning was making such a noise that it sounded like a tractor. I stayed there on a very hot day, with 97 degrees. Since I had made a reservation for two nights, I requested a room change. I never got a response. What was supposed to be a relaxing weekend was the opposite. Two sleepless nights because the air conditioning in the room was making an abnormal noise. And the room smelled terrible. The bathroom door wouldn't close. Part of the doorknob was missing. For the price charged, it should have followed the Econologe chain's standards. However, my complaint at the front desk was completely ignored. My access cards stopped working during the day, even though I had paid for two nights. I had to request activation of the cars again after the first day.

The room was newly renovated and very clean. The guy at the desk was very kind. Just a heads up since the new renovation they will ask for a $100 deposit that’s refundable. The room was great though

Front desk was very polite and friendly and super personable..room was clean and a/c was great!!!

Convenient location Updated finishes Bathroom sink too shallow and shower curtain too short so water splashes all over the floor! Front door needs a better seal. Overall, worked for our purposes and would stay again.

Short Stay; Good Value The place was fine. I wanted an economy room and that's what I got. The TV remote didn't work, but I wasn't there to watch TV so not a big deal.

The location is great! It is very close to a nice shopping and dining area. However, the actually hotel was average. My room was pretty updated, but you can tell it had not been properly cleaned. The sinks had water spots, some of the towels had stains, but the bed was pretty clean.