Premier Inn Stafford North (Hurricane)

Stayed just for one night on 03/04/25 with my wife and daughter. Location- Just off a busy road and close to M6. The town centre I would say is around 2 miles away. Room- the room was clean and had everything you could need. Room probably could do with some updating, not as nice as some of the other premier inns I have stayed in previously. We asked for a cot which was included but this was not made up and had no mattress. The cot was also too small for my daughter who is 22 months. We asked at the reception but there was no other cot size we were told. The other premier inns we have stayed in do have bigger cot sizes so could not understand this. Luckily, we had our own travel cot with us so had to use this instead. We were allocated room 214 which was looking at the back of the hotel, looking onto the busy road. I wouldn’t say we had a relaxing sleep as the road is loud and there are plenty of sirens going past through the night. Sadly, probably wouldn’t stay again.

Lovely room, everything was clean and really comfy bed! Had the best PI breakfast I’ve had! There was only Paula cooking and Darnell serving and washing up, but they were so friendly and helpful. It was so busy and they were amazing! They need a pay rise! Would definitely come back!

The staff is so kind I loved it and I’d definitely recommend to come here and the beds are so comfortable, the food is amazing and I can’t wait to come back if I ever do again the pillows are so fluffy and the rooms are really clean and smell good From Aiden

While the room was very nice unfortunately because there was no air con in the room it was a very warm night and very stifling-window was fully open so very noisy Dont know how it would fair in the middle of summer-air con is a definite must When we came down to breakfast in the morning;a prepaid full english) what a disappointment!! It wasn’t in the pub it was in the hotel itself huddled in a small room-the choice of pastries,cereals,fruits,etc was very poor -its was just like a second rate greasy spoon cafe-shockingly bad for £11.00 each -wont be staying here again .

Excellent stay at a great Premier Inn. First class customer service, staff couldn't have done more. From the moment we arrived we were made to feel very welcome. Room was excellent - comfy, clean and quiet. A restful night was just what was needed. Delicious breakfast too, served with a smile. Perfect.

Overall this hotel is fine, there are very basic things they can do to make it a much better experience for guests. As you arrive the grounds, bushes, carpark and generally all around the hotel is just dirty there was rubbish everywhere and as the bins are just open that probably doesn't help but it really wasn't very appealing to see as you walk in. The receptionist was pleasant enough however gave me very little information about the hotel or where to eat/ how food and beverage in the hotel works, I had a company meal allowance that they didn't even know if the restaurant next door would be able to accommodate. They also read my room number out to me and as a solo female traveller this made me somewhat uncomfortable; my room was one of the first ones which meant all day/ night people were coming and going loudly talking/ walking/laughing and it did keep me up (I know there's not a lot they can do about other guests - its just an FYI some rooms are very close to the restaurant/reception so people will be walking past constantly). The room itself was spacious however, it being on the ground floor meant there was constantly people walking past the window which was just awkward so I kept my curtains shut throughout my whole stay. There was also a pretty strange smell in the room it was a little damp smelling. Then on checkout it was hard to find a team member to talk to as I had a question about breakfast, then when I finally managed to get someone to help, they didn't ask me how my sleep was or how the stay was etc. not even really a hello. Overall there were just lots of small things that made the stay a bit rubbish and the team members just seem really disinterested, I will probably look to stay elsewhere next time im in the area. The next door restaurant is nice enough, staff are pleasant and food was nice and the atmosphere in the bar was lovely; menu is a bit small but that didn't really bother me.