Haselbury Mill

Haslebury mill once a great place to get together with friends but no more . Being a local guy Ive frequented the mill often , The pond and beer garden being a great centerpiece for any occasion linked to the barn that caters for weddings and other functions . As a local I decided to go and find out costs and availibitly fof a wedding due in August . On arrival we approaced the bar and waited to be served and to speak to someone about the special day . After watching the tumbleweed blow through the bar and a member of staff totally ignore us for a good period of time ,Not even looking in our direction to prompt a reaction we decided to leave and spent the large sum of money we had retained to a more deserving venue . If you like the look of the place its perfect , lovely buildings and surroundings but if you are there just as a casual customer with friends for a drink or to discuss the hire of the barn and pub for a special day forget it !!!! Totally rude staff . I will not be returning !

Used to be a really nice place to visit with lots of interesting cars and caravans around the lot, they’ve changed ownership now and the character is gone, no one cares or acknowledges you if you walk into the bar and their selection of beer on tap is nothing special. No customer care, very little to offer and staff that don’t want you there.

We booked in for our pre-christmas do. The barn is really beautiful. However, the meal was dreadful. This was supposed to be a treat and thank you to our staff for for their hard work, but we all felt let badly let down. Starters were raw in the middle and bland, vegetables over cooked and underseasoned as was the meat and roasties were like bullets and inedible. There was an army of staff walking around with blue bin bags clearing the tables and scraping food from plates right under our noses which was most unpleasant and demonstrated a complete lack of knowledge on basic hygeine. Disgusting experience considering the price we were charged.

Firstly the good points of this stay / visit. This is a very nice setting and would be even better is the spring or summer with decent weather when you could sit outside and even use pub which was not open at this time of the year ! Our booking was made by friends who had to cancel their stay due to illness so it was not our choice but that is not a problem. On check in for our two night stay we asked if the room had a bath as my wife like a bath especially after a long walk which we had done earlier in the day. We were told there was a room available with a bath as the hotel was not full but we would need to pay an EXTRA £25 per night which we though was excessive especially as we were staying for two nights. We ate in the restaurant on the first night and the food and drinks were very good and tasty and the service could not be faulted. We especially liked the cheese board which we shared and thought was very good value and turned out to be a good choice for flavour and quantity. Breakfast on the first morning was good, well served and my full english was both hot and was served ready plated. So we move onto the second night and morning. As we had eaten here on the first night and the menu had not changed even the specials, so we chose to take dinner elsewhere. However as we had so enjoyed the cheese board on the previous night we thought it would be good on our to return to the hotel to partake of it again. We said we just wanted to order the cheese boaard and were directed to a small table directly adjacent to the bar even though other tables were vacant in the main body of the restaurant. After some delay the cheeseboard was served and was again as previous evening. I decided to take a glass of port to go with my cheese and my wife just wanted coffee. The young guy behind the bar poured my port and as it was the bottom of the bottle could not be bothered to open another bottle but emptied the dregs into my glass and said he would only charge for the one shot instead of the normal double. However on signing for the check I had in fact been charged for the dregs ! My wife had asked for hot milk with her coffee and we saw it was prepared from the machine but deposited on the bar and several waiters kept walking past so in the end my wife got up and fetched it herself. The service supplied by the bar staff and waitress was to say the least very indifferent and dismissive . I got the distinct impression we were treated badly as we had chosen to eat at another establishment and not here ! Breakfast the following morning was served upstairs in the upper part of the pub. This was a self service with a good full selection of items. However it was only just luke warm and the plates were stone cold as there was no plate warmer in site. We were told as was clearly visible that a "bulb" was broken and not working in the unit! Why was it not replaced? So much for customer service !

The most beautiful venue, with stunning food and helpful staff. The ambience is great and it has a real cosy vibe to it. The super king bed in our room was immense - felt like I’d lost the husband half way through the night :) An amazing find (thanks Tripadvisor!) and one not to be missed!

Having been to two weddings this year already the one here shone high above the other wedding venue in Somerset! The weather was kind, true that helped, but there was always a back up plan of required. The staff made the whole thing seamless. The meal and evening job roast was great. Had to dance a lot to work it off! I did stay the night, breakfast was loosely booked on time slots and although busy plenty of well prepared good to go round. Both check in and out was handled with smiles and efficiently. The only let down was no not water for a shower. And I could hear when the upstairs room used the loo. But compared to the other wedding, amazing. It would be too unkind of me to mention the other manor.