Plantation Resort on Crystal River, Ascend Hotel Collection

The is no elevator or Bell service. The facilities and property is run down. The stair well and hallways were filthy. They had not been swept and/or vacuumed in days nor mopped. There was spilled coffee and stains and liquids. The carpets were stained and filthy! There were no wash cloths for the shower and I caught two housekeepers walking walking down the hallway and asked them for washcloths. they said "We will try and find some." And replied "Try?" and they said they did not know if they had any. So they asked what room I was in. They did bring us three washcloths. One was stained a dirty brown. One was so threadbare it was unusable and the other was fine. The room itself was Ok but not waterfront as I had expected. The bed was comfortable and fresh and the room was quiet. But the shower did not drain well and we stood in water when showering. The only reason we stayed was we made a last minute decision to stay in town after driving 6 hours to pick up a piece of equipment and it was after 6 pm. It was very disappointing especially considering it was the most expensive room in town!