Château de Bournel

I had high expectations for this hotel, it was more expensive than those we had stayed in previously but I thought it would be a treat. Unfortunately it was very average. I had booked a superior double room, the photos showed two very large rooms unfortunately ours turned out to be the very small one. There was nothing to put your case on other than the bed, in fact there was just no room to have an open suitcase anywhere. It advertises toiletries which is a liquid soap and a shampoo, the bathrobes were non existent, a very old fashioned hairdryer which got too hot to hold so was pretty useless, there was nowhere to hang your clothes on in the bathroom. The shower also had black mould around the base. The reception is in the pro shop and closes at 6pm, the bar seemed to close also at 6pm and was in darkness even though they said it was open. There was no internet connection or phone signal in the room. I could go on but suffice it to say it is a very dis- jointed service and the overall experience was disappointing. Maybe the management should go and visit La Villa de Mazamet, to see first hand what a perfect hotel looks like and see how it is run.

Considering the beautiful surroundings, the buildings, the grounds, the restaurant is far far from being anywhere near the same level. The menu choice is incredibly poor and the cooking of each dish is frankly more cafe bistro than chateau level food. My fish mouse tasted only of cheese, was stone cold in the middle and hot on the outside and the consistency was that of undercooked eggs. The vegetables were not well prepared, stringy beans and the mushrooms were just inedible. As for the entree, we’ll for €5 and a trip to Super U I could prepare the same. Totally overpriced for the amateur level of cooking to be blunt. Such a shame but seems to be a consistent comment from other reviews.

What a Place We do visit this Place since over 30 years Great for golfing Great suites in the Hotel Super Restaurant Great Team Top Management Warm and Friendly service Good on Barbecue Great dishes with Asian Fusion Good and Not to pricy French wines

...why this seems to be such a popular destination for golf travellers. My guess: it's the wonderful Chateau set in a vast park with old trees. But when it comes to golf this might be one of the biggest disappointments I have ever experienced - and I feel a bit qualified to judge after having played close to 400 courses around the globe. The entire course has been in rather bad shape with rock hard fairways, unraked bunkers, uneven and unkept teeing grounds. Whether this is due to lack of staff (I have not seen one greenkeeper all day) and/or lack of funds I don't know and the conditions might change to the better. The REAL problem however is that the terrain is simply not suitable for even a mediocre course. As my friend Tom D. (well-known designer) once told me, the most important issues for a good course are: 'location, location, location!' Truth to be told: The terrain at Bournel does not provide either of these three characteristics. The hanging fairways on at least half a dozen holes are sending your even well struck ball in all sorts of unwanted/unfriendly lies - not what leisure golfers are really looking for. Even some beautiful views and great green locations can not make up for the bad layout. Value 4 money (golf only!) 2/5.

Nous sommes allés manger au château de Bournel Le cadre est magnifique. Les assiettes sont bien présentées.Par contre pour truite en gravlax aux agrumes.4 petits bouts de truite, c'est quand même un peu léger et pour les desserts rien de formidables par rapport au cadre du restaurant.Par contre le service n'est pas au top.Nous avons commandé un apéritif et une bouteille de vin.On nous à emmener les entrées et nous n'avions pas les apéritifs.Le serveur les avait oubliées.Il est donc venu les rechercher. Ensuite, nous avons mangé l'entrée, mais le serveur avait oublié le vin.. C'est un peu dommage.

Le cadres de st Beau, les plats sont bons et gourmands. Il faut penser à réclamer pour avoir les boissons et en temps de forte chaleur un peu dommage. Mais une heure d’attente avec les desserts commandés en début de repas, pour deux boules de glaces et un fondant. Le restaurant n’était pas plein du tout

Mooie omgeving. Middelmatige service. Weinig aandacht voor gasten. Restaurant (en die in de omgeving) op zondag gesloten. Complex heeft aan binnenzijde achterstallig onderhoud. Prachtige golfbaan maar minimaal onderhouden. Prijs/kwaliteit zeker niet in verhouding.

Chambres vieillottes, ampoules de la salle de bain qui ne fonctionnent pas, plusieurs prises électriques non plus. Cerise sur le gâteau… au moment de payer la réservation (prépayée sur Booking) l’accueil nous explique qu’il faut compter un supplément de 25€ car ils ne travaillent plus avec Booking et que les prix ont changé. (Ils n’ont soit disant pas pu en informer les clients (nous) avant) Petit déjeuner en buffet très léger pour 20€ par personne. Évidemment rien à redire sur le cadre, magnifique !

Séduits par le site internet, nous venons de passer huit jours à l’hôtel du Chateau de Bournel. Ce site s’est avéré bien trompeur. Si le cadre extérieur est somptueux, les prestations hôtelières sont très loin d’être au même niveau même si le personnel présent fait tout ce qu’il peut pour pallier les déficiences de la Direction qui semble ne pas connaître les règles prioritaires de l’hôtellerie. (Chambre pas faite une journée sans avertissement de la Direction, cuisinier absent par deux fois et remplaçant désastreux, wifi quasi inexistant, entretien général laissant à désirer). Quel dommage ! Geneviève et Marc Camboulive