Van der Valk Hotel Cuijk-Nijmegen

Satisfactory stay

Beautiful hotel and we got an awesome view from the kind staff members

酒店很大，很舒服，周圍環境也很好

Sehr sauber , sehr nettes Personal , gute Ausstattung

挺好的，連鎖酒店，出行選擇。

Since they've asked me 3 times in 1 day to leave a review, here's my honest (updated) review: We booked a room because of an early hospital appointment at a hospital nearby. When we arrived the room wasn't ready (even though it was checkin time and we confirmed arriving at the checking time beforehand), so we had to wait for 30 minutes (they did offer us free sodas during the wait though). We chose a family room, as we needed the space and soon found out not every room has airconditioning. If you book through their website, you can only find this when you compare all the rooms and their details, and then some rooms don't contain airconditiong as a service, while others do (it doesn't say it doesn't have it, it just doesn't list it). The couch was dirty with stains (don't want to know what people have done there) and some places in the room were still very dirty. We even found old coffee cups from previous guests. The restaurant was disappointing to. We waited for 15 minutes at the desk, having multiple staff pass us and ignore us, before someone got to us to seat us (there were 15 tables with guests, and about as much staff walking around the room, or just chatting amongst each other). Even the management staff walking around was more busy enjoying the sun outside, than to pay attention to their guests. Even though the restaurant uses great fresh ingredients, they don't use any seasoning or herbs or anything. When a staff member asked us about our experience and we shared our comment, we got a snarky reply "But there's salt and pepper on the table". Between courses it took over 20 minutes for staff to notice we were done, because they were to busy talking amongst each other. When we were done and asked for the bill, it was the same story. We asked our server, who served us the whole evening, for the bill and she just disappeared, to chat with co-workers. When another server asked us if everything was alright and if we needed anything, the other server finally got us the bill. If you don't mind a dirty room, having to wait and having unseasoned food, this is the place to go. But for me, this is way below the standard we're used to by other Van der Valk establishments.