Carltononeal
11 mars 2023
Airport pickup, TV movies, restaurant ceiling fans, reservations for dinner were all broken/didn’t work (including telling us after arrival that it’s 4K per person for the boat transfer, when we had been quoted 2.5k at time of booking and we even saw an advert at the resort for locals to come to the island for the day for 2.5k INCLUDING LUNCH?!?). Many other things were mismanaged or not managed at all including only orange, green, and water melon as fruit for breakfast. What is this some cheap American hotel?!? When I asked, I got a banana and some under ripe papaya. Good effort by the very nice staff who are always willing to help but where is the manager of this place. Lots more management, lots more training necessary to justify the high prices and they’re difficult to get to location.
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