Premier Inn Glasgow (Cumbernauld)

We always stay in Premier Inn on family away days as we know what we are getting -this is until your get to Cumbernauld. Because we are a family of 5 we have to get 2 rooms bit of a bug bear but came to terms with it a long time ago. When we booked we called the hotel to ensure we were in adjoining rooms, the hotel confirmed we are in adjoining rooms, perfect. We arrived at the hotel, checked in and to our surprise we aren't in adjoining rooms we weren't even in rooms opposite each other. My wife went to reception and the receptionist could not have been less helpful if she tried m - rude, unhelpful literally a moody teenager and couldn't understand what the issue was. Really poor. Will move onto the condition of the room - clean as always, comfy beds, spacious can't fault it. Our issue is the appalling condition of it, paint literally flaking off the walls, bathroom was damp and covered in dust. Bin still had previous occupiers babies nappies in it, shower curtain had mould on it. Restaurant- We ended up getting a Domino's instead for dinner and then came breakfast. Walked into the restaurant to be met with an overwhelming smell of raw sewage, like the drains had backed up. When I asked the greeter what it was his party line was, smell? 🤣. It was so bad I couldn't eat and ended up standing outside whilst my wife grabbed so toast etc for the kids. All in all really disappointing from Premier Inn, will 100% not be back to Cumbernauld Premier in.

Our choice for an overnight stay whilst visiting the nearby Lanternhouse theatre. It was cheap, cheerful and everything was just fine. Just put more coffee, tea and milk in the room please - it's such an inconvenience to have go all the way back downstairs to get a sachet of coffee. Thank you

The bed was comfy, the room was quiet and the breakfast was class. However, check-in took forever, and the receptionist made an awkward, inappropriate assumption about myself and my mother which caused us to feel uncomfortable and embarrassed. Later that evening, it took 20 minutes for another receptionist to book us in for breakfast the following day. Finally, there was a long (approx 6 inches) black hair in the bath which was pretty gross. Dont think I'd stay here again, despite the reasonable price.

Had a great experience in my stay here. Staff were very friendly and polite. I stay in premier inns often and the restaurant had good options compared to the old beefeater and the food tasted amazing! The staff explained the allergy awareness very well. My room was very clean and I very much enjoyed my stay! I’ll be back

Bathroom was dirty. One curtain didn’t open was lifted To day light getting in. Window sill was dirty looked like fag ash. Road next to my room was very noisy into early hours off morning. Not a good sleep had. Cars reving very loud and exhaust noisy too. Never stay again

The hotel was up to normal standards. The restaurant was appalling. No staff to speak of, and a Chef with a bad attitude