471gillianf
30 juni 2023
We booked a queen room for Friday 30/6 by phone call on Wednesday 28/6 explaining that we would be arriving by car from Sydney on route to Birdsville’s Big Red Bash. Sam explained that he lived on the premises so a late arrival would be fine, just call him on arrival into Cunnamulla. At 6pm tonight I messaged Sam with an ETA of 10pm. With limited mobile coverage I didn’t receive a reply. I sent another message at 8.42 pm with apologies & a revised ETA of closer to 11pm. With no phone call a message was received from Sam “Booking has been canceled [sic]” You can imagine our disbelief after having travelled 840kms leaving Sydney at 5.30am. Repeated phone calls to Sam went to voicemail. This is such rude , unprofessional behavior with poor consideration for weary travelers. Book at your peril!
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