Socialtel Saphi Cusco - Formerly Selina Saphi Cusco

I enjoyed my stay. The people on reception were lovely. The common areas were inviting and comfortable.

Me gusto mucho el hotel, es muy limpio y tiene una decoración colorida como lo es Cusco, me gusto que hubiera agua disponible para rellenar mi botella ya que en otros hoteles no lo había y generar tanto plástico me genera conflicto además del costo del agua. Después del checkout me dejaron quedarme en las instalaciones y guardaron mi equipaje.

This is a review of the co-working space only, not the hotel. It is very cold. According to my phone it was 6 degrees celsius or 43 degrees Fahrenheit which isn’t that cold on first glance but when you are sitting in it for 8 hours a day it’s not nice at all. I asked a member of staff about it and was told there was supposed to be a heater in the room but I informed her that there was not. She said she would have one brought to the office but 4 hours later and still no heat. I tried again the next day and asked a different member of staff who said the same thing. A few hours later still no heat. I spotted a heater inside one of the conference rooms/offices but the door was locked. I went back to reception and asked about the heater in the conference room. I was told someone would come up to the co-working space soon to let us use it. A few hours later and still no heat. I sat working in my jacket, hat, and gloves for as long as I could handle. I even boiled water with the kettle and poured it into a mug so I could hold it to warm my fingers. After three and a half days of sitting in the cold, I gave up. I’m not paying for the privilege of being freezing. It’s too bad because the space itself is nice with good natural light and fast internet. I just wish it was a comfortable place to work. I wouldn’t even mind paying a little extra for heat.