Hotel Prisma Cusco

We had two nights here for our trip. Both times we were given a decent sized twin room. Bathrooms a bit small but there was hot water!! Comfortable nights sleep. Only a few minutes walk from the main square in Cusco. Buffet breakfast with a reasonable selection.

No hot water, no toilet paper, uncomfortable bed, dirty socks from previous client. We book 2 nights and left next day.

Stayed here on two separate occasions as part of a tour. On both occasions, reception staff were incredibly rude and breakfast was terrible (very odd selection of inedible food). The rooms are very dated with uncomfortable beds and rocky furniture. Majority of the plug sockets weren’t working and the wifi is terrible unless you stand at reception. Bathrooms were also dated but clean. Worst part however was how noisy the hotel was…it is impossible to sleep without earplugs, especially the first occasion when I had a room on the car park side. Would really recommend staying somewhere else.

I can truly recommend this hotel. Comfortable rooms and very nice bathroom. The staff is so helpful. Very good food at the restaurant, so you don't have to walk out in the evening if you're tired. You can even order pizza at the reception. Thumbs up..

Would stay again We had a balcony room and it was lovely. The room was clean and comfortable. The staff were friendly and helpful. Breakfast was a bonus.

Prisma Hotel was overall a nice hotel and like most sells water etc. You are also able to get room service to the room but there aren't many options for vegetarians. The beds were mostly comfy, however the walls are very thin and noises from the hallways and downstairs often woke me up in the night. . The breakfast they offer is quite weird. They have most of the normal things you getting hotels in cusco (bread, fruit, yogurt etc) but also have hotdogs, pasta salad (with meat in), and cereals that you can only have with hot milk. A plus for Prisma is they have a secure storage room if you need to store any items while on tour.