New World Hoiana Beach Resort

My second stay in just over a year as I really enjoyed staying here first time around. Glad to find the resort is still as impeccable and luxurious as before. I really like the room here as it’s big, modern and has a touch of luxury. The breakfast buffet is so good here and the ingredients are very high quality - it’s always a thing I look forward every day while staying here. I made a request for high floor which was fulfilled but the initial room was too far from the lift for my elderly mom and so I request the customer service using WhatsApp to assign me to a different room. The WhatsApp guest service is top notch and I get a response fairly quickly and we like the second room assigned very much, although there is a bit of wait while changing room. A minor point as well is the room toilet do not have shower bidet which is usually standard in Vietnamese hotels. I was looking forward for the pickleball training but I couldn’t use the free pickleball facility this time around as the indoor court is under renovation, and only 1030am slot is available for training which will use outdoor court. It’s simply not doable as the weather is so hot at this time in danang. I hope mgmt can consider different time slot next time such as earlier or much later if indoor court is not available yet. Swimming pool is so much cleaner this time than my first visit. There was algae at the bottom in my first visit that I have feedback to management, and they did take notice and put to action. Also the shuttle bus situation is now ample, we manage to catch shuttle back to hotel from Hoian every time now, unlike before where the bus was always full and we had to take grab back. Overall we really enjoyed our stay here and glad management reacted to feedback positively and implemented changes. Keep up the good work.

Friendly staff and professional! The room is clean and comfortable.

Great view. Amazing room. Good food. Good infrastructure.

The staff were willing to help, kind, and friendly. The room we were assigned offered good scenery overall, but more ocean views would make it even better.

Love the resort! Spacious room with wonderful seaview, great services and many restaurants available at the resort. My kids enjoyed the pools a lot. Only downside is about 20 mins drive from the old town, but the facilities have surely more than made up for it.

Nice family oriented resort with kids club facilities. Ample of free activities for children to take part. Breakfast has wide variety. Location is 10 mins drive from coconut basket ride while a 30 mins drive to Hoi An ancient town.

Great resort! Good service. Breakfast is excellent. I like their pickleball court facilities. Location is a bit far from town but it’s ok.

Nice hotel, clean with good food, we missed the pool as the weather is windy. I hope we will be back another time. Overall is good but I don't like the casino feel personally.

A pleasure stay in Hoiana, resort near Hoi An city Centre. The hotel should be a subsid of rosewood and you could see similar design vibe. The reception and lobby was great, service is great too with the welcoming drinks. A little problem raises as we applied for late check out yet they could not handle any late check out request through travel agents like trip.com Spa was always full, we failed to book it. The breakfast hotel was one of the best in Hoian Area. the restaurant was nice with good environment and seating and food. Swimming pool and pool side cafe was chill, you could even ride hotel bicycle near the pool they have a private beach and free for rent volleyballs/ others with many beach side free activities including yoga etc. small issues, as it is linked to the casino, there are some smoking scent and some people (non hotel guest) that are a bit more rude and impolite. the lobby lounge drinks are good but the bakery are really so so. yet it is very easy to grab a grab ride to the hoi an area to explore.