Ruby Star Da Nang

The staff are incompetent and unprofessional. They dealt with me in a very rude way. I had to get my things from the room all the way down to the lobby. Moreover, they charged me extra with no valid reason and won’t let me out of the hotel unless I pay. In addition, the water drainage at the shower area is clogged and the room smell stinks. I highly discourage not to stay at this hotel. Total BS.

Very Clean room. Staffs are very good and helpfull. Very close to the beach. Easy to walk around, plenty of local seafood restaurants. Like the vibes. Breakfast was good. No complaint.

I liked staying in this hotel because there was always excellent service, and room cleaning every day. Walk to the sea for a couple of minutes; after the sea at the entrance you can rinse your feet from the sand. if you want to eat every half step there are cafes, restaurants, the street -food. Especially prefer fish-restaurants where you can choice alive fish/ sea life and will receive it in 20 min. what was surprise - one socket per room. There were three of us and we took turns charging the phone, laptop, or using other devices )) one key per room also. This way they save electricity. When you leave the room you take the card-key with you and nothing works ))