170-172-174 Nguyen Van Thoai str, My An, Quan Ngu Hanh Son, Da Nang, VietnamVisa hotellinformation
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1 natt
Gästrecensioner
4.5/5
Utmärkt
63 recension
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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.6
Service4.6
Renlighet4.4
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Alla recensioner(63)
Positiva recensioner(62)
Recensioner med foton/video(25)
Vänlig personal(22)
Utmärkt vistelse!(18)
Rent och städat(15)
Utmärkta rum(12)
Nära stranden(9)
Praktiskt läge(6)
Negativa recensioner(1)
Wasiq
Superior-tvåbäddsrum
Bodde på mars 2025
Res med vänner
1 recension
4.0/5
Mycket bra
Publicerades 20 apr. 2025
It's a good hotel to stay in. It's very convenient. There are a lot of restaurants nearby. My Khe beach is nearby.
Översätt
Anonym användare
Premiär Familj Stadsutsikt
Bodde på feb. 2025
Familj
2 recension
5.0/5
Enastående
Publicerades 3 apr. 2025
The staffs are great and helpful.
The rooms are clean, spacious and modern.
The location is within walking distance to My Khe Beach.
Value for money 💯
Översätt
Malcolm
Superior-dubbelrum
Bodde på aug. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 20 sep. 2024
Really good hotel to stay in, close to the beach and other good coffee shops and seafood restaurants, also handy to a mini mart just around the block from the hotel. Great staff are available there for all your needs during your stay 👍
Översätt
Svar från boendet: Dear Ms./Mr.Malcolm,Thank you for choosing Mercy Emerald Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service and our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Mercy Emerald Team
traveleranahit
Rum Deluxe med stadsutsikt(queen size-säng)
Bodde på dec. 2024
Par
19 recension
4.2/5
Mycket bra
Publicerades 6 feb. 2025
Overall, the hotel was good—good location and friendly staff. Brian, in particular, was very energetic and always willing to help; a big thanks to him! However, I was disappointed with the towel situation. They asked me to pay 100,000 VND for laundry because my towel turned slightly pink from my hair, even though laundry services typically charge only 25,000 VND per kg. Charging 100,000 VND for one towel seems excessive, especially since I could easily wash it with soap. Even on the last day of my stay, when the towel turned pink again, I washed it in the sink with hand soap, and it became clean . Because of this issue, I won’t be staying at this hotel again.
Översätt
Svar från boendet: Dear Sir/Madam,Warmest greetings from Mercy Emerald Hotel! Thank you so much for taking the time to share your experience regarding your recent stay at our hotel and for your recognition of our staff's efforts to the service. Besides, we would like to apologize for any inconvenience caused during the stay, your concerns have been raised to all related departments to improve the services as the best arrangement for all our guests. We hope that you will give us the opportunity to better serve you in the very near future. Kind Regards,Mercy Emerald Team
Gästanvändare
Superior-tvåbäddsrum
Bodde på dec. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 26 jan. 2025
The hotel great, near by the beach. Excellent service. Tks Brian support for my family
Översätt
Svar från boendet: Dear Sir/Madam,Thank you very much for your feedback while staying at Mercy Emerald Hotel. That was a source of motivation for us to improve our service day by day.We are looking forward to serving you in the future.Best Regards,Mercy Emerald Team
Lilian Heng
Premiär Familj Stadsutsikt
Bodde på dec. 2024
Res med vänner
4 recension
4.5/5
Utmärkt
Publicerades 24 jan. 2025
Spacious and comfortable room. The staffs are friendly and helpful.
Översätt
Svar från boendet: Dear Sir/Madam, Thank you very much for your feedback while staying at Mercy Emerald Hotel. That was a source of motivation for us to improve our service day by day. We are looking forward to serving you in the future. Best Regards, Mercy Emerald Team
Gästanvändare
Superior-dubbelrum
Bodde på okt. 2024
Par
67 recension
4.5/5
Utmärkt
Publicerades 24 nov. 2024
Love this newly opened hotel. Staff are very nice and helpful. But clean is an issue
Översätt
Svar från boendet: Dear Mr./Ms,Warmest greetings from Mercy Emerald Hotel!Thank you so much for taking the time to share your experience regarding your recent stay at our hotel.We would like to apologize for any inconvenience caused during the stay, I have raised these concerns to all related departments to improve the services as the best arrangement for all our guests.We appreciate that you took the time in sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the very near future.Kind Regards,Mercy Emerald Team
Gästanvändare
Premier med stadsutsikt(queen size-säng)
Bodde på feb. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 9 mars 2024
Had a great stay! Staff was friendly, rooms were nice and clean! Great location walking distance to restaurants and the beach (only a couple minute walk to beach)
Översätt
Svar från boendet: Dear Valued Customer, We would like to thank you for choosing Mercy Emerald Hotel for your stay in Danang city. We hope to have the opportunity to welcome you back soon. With our kindest regards from Mercy Emerald Hotel
Gästanvändare
Premiär Familj Stadsutsikt
Bodde på juni 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 20 juli 2024
Clean but noisy sometime about the fire exit door I stay next to the door . Maid slam the door too often in morning.
Översätt
Svar från boendet: Dear Sir/Madam,Warmest greetings from Mercy Emerald Hotel!Thank you so much for taking the time to share your experience regarding your recent stay at our hotel.We would like to apologize for any inconvenience caused during the stay, I have raised these concerns to all related departments to improve the services as the best arrangement for all our guests.We appreciate that you took the time in sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the very near future.Kind Regards,Mercy Emerald Team
Mrs traveller
Premier med stadsutsikt(queen size-säng)
Bodde på nov. 2023
Res med vänner
11 recension
4.5/5
Utmärkt
Publicerades 4 jan. 2024
Nice and clean hotel. The price is very reasonable. It just happen that I think they missed our booking, so when we arrived late, our special request was not granted. They tried to be nice though throughout our stay. The breakfast is good for the price.
Översätt
Svar från boendet: Greeting from Mercy Emerald Hotel, Thank you for your positive comments. Sincerely thank the valuable opinion of customers to help us making the hotel's services more complete. We will try our best to improve the quality of hotel services better and better. We hope that we will have an opportunity to serve you in the future. Best regards, Mercy Emerald Hotel
actuosus
Rum Deluxe med stadsutsikt(queen size-säng)
Bodde på aug. 2023
Ensamresenärer
20 recension
5.0/5
Enastående
Publicerades 22 sep. 2023
Pleasant experience to stay at this place.
Staff is super cool. Managing people are there for you all this time. All the people here are just nice.
Breakfast is quite well. Some things just for your request.
Location is like one minute from the beach.
WiFi is just working as you may expect.
Just one thing. Smell in the bathroom.
Översätt
Svar från boendet: Dear Valued Customer,It has been a real pleasure to welcome you and would like to thank you for choosing Mercy Emerald Hotel. We very much appreciate your comments that I will be happy and proud to share with the rest of the team.We will be delighted to welcome you back and hope your next visit will be as pleasant as the previous one.Kind regards,Mercy Emerald Hotel
Max Allison
Rum Deluxe med stadsutsikt(queen size-säng)
Bodde på feb. 2024
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 20 mars 2024
Mercy Emerald was a lovely stay for me. Very clean, which is most important for me when booking a hotel. Brian and the rest of the staff were extremely friendly and made a real effort for the guests. The breakfast was also surprisingly good considering the price of the hotel, so I was very happy with that too. Would highly recommend this hotel to anyone!
Översätt
Svar från boendet: Dear Ms./Mr.Max Allison,Thank you for choosing Mercy Emerald Hotel for your trip.It is such an honor to learn that we were not only able to fulfill your requirements but also succeed in giving you a memorable and pleasant stay.We strive to achieve our goal of making every guest's stay enjoyable by providing outstanding service and our team will be happy to know that their effort has been recognized and appreciated.Once again, we are genuinely thankful for your encouraging feedback which will help us constantly keep up our service we hope to welcome you back again in the near future.Kind Regards,Mercy Emerald Team
TravelProPackage
Superior-tvåbäddsrum
Bodde på apr. 2024
Ensamresenärer
98 recension
5.0/5
Enastående
Publicerades 20 juni 2024
My customer love to stay here so much because it’s very near pop and bar
Översätt
Svar från boendet: Dear Sir/Madam,Thank you very much for your feedback while staying at Mercy Emerald Hotel. That was a source of motivation for us to improve our service day by day.We are looking forward to serving you in the future.Best Regards,Mercy Emerald Team
Gästanvändare
Rum Deluxe med stadsutsikt(queen size-säng)
Bodde på dec. 2023
Res med vänner
3 recension
4.7/5
Otroligt
Publicerades 3 jan. 2024
Service was excellent. Very helpful staff. The hot water in the shower took a little while to warm up but other than that it was a great stay.
Översätt
Svar från boendet: Greeting from Mercy Emerald Hotel, Thank you for your positive comments. Sincerely thank the valuable opinion of customers to help us making the hotel's services more complete. We will try our best to improve the quality of hotel services better and better. We hope that we will have an opportunity to serve you in the future. Best regards, Mercy Emerald Hotel
SezT
Superior-dubbelrum
Bodde på okt. 2024
Par
9 recension
4.0/5
Mycket bra
Publicerades 27 nov. 2024
A bit run down and dirty
Översätt
Svar från boendet: Dear Mr./Ms. SezT,Warmest greetings from Mercy Emerald Hotel!Thank you so much for taking the time to share your experience regarding your recent stay at our hotel.We would like to apologize for any inconvenience caused during the stay, I have raised these concerns to all related departments to improve the services as the best arrangement for all our guests.We appreciate that you took the time in sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the very near future.Kind Regards,Mercy Emerald Team