Novotel Danang Premier HAN River

Novotel Danang Premier HAN River recensioner

Novotel Danang Premier HAN River

36 Bạch Đằng, Street, Quan Hai Chau, Da Nang, VietnamVisa hotellinformation
Novotel Danang Premier HAN River
Novotel Danang Premier HAN RiverNovotel Danang Premier HAN RiverNovotel Danang Premier HAN River
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Gästrecensioner

4.6/5
Utmärkt
429 recension
Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.5
Service4.6
Renlighet4.6
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Utsökt frukost(90)
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Utsökt buffé(8)
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Travel for fun
Superior tvåbäddsrum med balkong och utsikt över Han-floden
Bodde på jan. 2025
Res med vänner
8 recension
4.7/5
Otroligt
Publicerades 14 feb. 2025
The room looks exactly the same as the page showed. Great service and gym facilities (the equipment and workout gear are much more than I thought and spacious space which is a plus). We enjoyed so much! One point to note is there is no much convenient stores or restaurants around.
Översätt
Svar från boendet: Dear Valued Guest,Xin chào,Thank you for sharing your positive feedback about your recent stay at Novotel Danang Premier Han River. We appreciate your detailed insights about condition of the rooms, gym service and facility. Your feedback about the hotel being suitable for active individuals and those who enjoy exploring the city is valuable to us. We will also take note of your feedback regarding the nearby convenience stores recommendation, and we apologize for any inconvenience this may have caused.At Novotel Danang Premier Han River, we strive to provide a comfortable and enjoyable experience for all our guests, and your feedback helps us to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with another memorable stay.Thank you once again for choosing to stay with us and for sharing your feedback.Warm regards,Tin NguyenFront Office Manager
Gästanvändare
Superior tvåbäddsrum med balkong och utsikt över Han-floden
Bodde på jan. 2025
Par
2 recension
4.5/5
Utmärkt
Publicerades 5 feb. 2025
Good location at Han river side and more than one kilometer to walk to the old part of the city. If people prefers a bit quiet this is a good choice otherwise Hilton and Marriot are more closer to the old town. Everything is fine, only the elevator capacity is a bit tight during the high peak breakfast time and the hotel are full of Koreans.
Översätt
6/7
Svar från boendet: Dear Valued Guest,Xin chào,Thank you for sharing your positive feedback about your recent stay at Novotel Danang Premier Han River. We appreciate your detailed insights about condition of the hotel location. Your feedback about the hotel being suitable for active individuals and those who enjoy exploring the city is valuable to us. We will also take note of your feedback regarding the elevator capacity, and we apologize for any inconvenience this may have caused.At Novotel Danang Premier Han River, we strive to provide a comfortable and enjoyable experience for all our guests, and your feedback helps us to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with another memorable stay.Thank you once again for choosing to stay with us and for sharing your feedback.Warm regards,Tin NguyenFront Office Manager
FALtravel
Studiolägenhet, balkong, utsikt över Han-floden, fullt utrustat kök
Bodde på nov. 2024
Par
12 recension
3.0/5
Publicerades 1 jan. 2025
We recently stayed at Nova Hotel in one of their apartment studios. It’s important to note that the apartment studios are different from regular hotel rooms, and it seems they are designed for longer stays as well. However, this setup requires using a separate elevator to access areas like the breakfast room, which I believe should be clearly mentioned during the booking process. The studio itself felt a bit small and unfortunately did not seem as clean as we had hoped. On the positive side, the balcony view was lovely, overlooking the Han River. At night, the view creates a sophisticated and serene atmosphere, which we appreciated. Overall, the hotel did not meet my expectations and didn’t provide a “wow” factor. While it wasn’t a terrible experience, it left me slightly underwhelmed. For these reasons, I would rate it 3 out of 5.
Översätt
6/7
Svar från boendet: Dear FALtravel,Xin Chào,First of all, I would like to say thank to you and your family for choosing to stay at our Novotel Danang Premier Han River during this trip to Danang City. Understanding the caused discomforts and inconveniences to your family regarding to our designed room as well as our room cleanliness, I would like to express our sincere apologies.I would love to have a chance to greet and apologize to you in person, to know even better of your experiences and to correct the situation by providing you other best possible extra services.Again, my apologizes for not able to make your trip perfectly smooth as it should be, I really hope that you would accept our sincere gestures and let me somehow recover your experiences at your next stays with us. Best Regards,Tin NguyenFront Office Manager
Yy Woo
Superior tvåbäddsrum med balkong och utsikt över Han-floden
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 4 mars 2025
Our family had an amazing stay at Novotel Danang Premier Han River. The room was spacious, clean, and had a stunning river view. The hotel’s central location made sightseeing easy. Most importantly, the staff was incredibly welcoming and attentive. We highly recommend this hotel for families looking for comfort, convenience, and great service. We’ll definitely return on our next trip to Danang!
Översätt
Svar från boendet: Dear Yy Woo,Warm greetings from Novotel Danang Premier Han River!We are absolutely delighted to read about your amazing stay with us. Knowing that you and your family enjoyed the spacious and clean room, stunning river view, and the convenience of our central location truly brightens our day. It’s especially heartwarming to hear that our team’s welcoming and attentive service made your experience even more special.Your kind recommendation means the world to us, and we are so grateful for your thoughtful words. It was our pleasure to host your family, and we are thrilled to know that you plan to return on your next trip to Da Nang.If there’s anything we can do to make your future stay even more memorable, please do not hesitate to let us know. We look forward to welcoming you back with open arms!Wishing you and your family safe and joyful travels ahead.Best Regards,Tin Nguyen/ Front Office ManagerNovotel Danang Premier Han River
Anonym användare
Lägenhet med 2 sovrum, balkong, vardagsrum, kök, badkar
Bodde på okt. 2024
Res med vänner
21 recension
5.0/5
Enastående
Publicerades 2 dec. 2024
Overall the two bedroom us great, hotel is great, high occupancy, we unable get extra door access card , so need plan go out together, because the lift in out need access card. Our unit have bacony, its great view & relax with high floor
Översätt
6/8
Svar från boendet: Dear Valued Guest,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River.It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our apartment room and hotel service. Your compliments are also heartwarming to read. This is something we usually feel proud of.Please rest assured the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future.Yours Sincerely, Tin NguyenFront Office Manager
FARHAN ALENIZI
Studiolägenhet, balkong, utsikt över Han-floden, fullt utrustat kök
Bodde på okt. 2024
Par
6 recension
4.2/5
Mycket bra
Publicerades 28 nov. 2024
it's nice lobby design huge reasonable price with nice view on river but that time breakfast was crowded and i face difficultyto know how many elevatir they have some of them its look like locked but its recomnended
Översätt
Svar från boendet: Dear FARHAN ALENIZI,Xin chào,Thank you for sharing your positive feedback about your recent stay at Novotel Danang Premier Han River. We appreciate your detailed insights about condition of the rooms, the view, and the overall friendliness of the staff. Your feedback about the hotel being suitable for active individuals and those who enjoy exploring the city is valuable to us. We will also take note of your feedback regarding the elevator and the breakfast experience, and we apologize for any inconvenience this may have caused.At Novotel Danang Premier Han River, we strive to provide a comfortable and enjoyable experience for all our guests, and your feedback helps us to improve our services.We hope to have the opportunity to welcome you back in the future and provide you with another memorable stay.Thank you once again for choosing to stay with us and for sharing your feedback.Warm regards,Tin NguyenFront Office Manager
Gästanvändare
Superior tvåbäddsrum med balkong och utsikt över Han-floden
Bodde på sep. 2024
Res med vänner
7 recension
4.0/5
Mycket bra
Publicerades 6 dec. 2024
This hotel have a good view, can see through all the high buildings and boats. There is also have a delicious food in the hotel.
Översätt
6/9
Svar från boendet: Dear Valued Guest,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River.It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our hotel location and quality of food. Your compliments are also heartwarming to read. This is something we usually feel proud of.Please rest assured the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future.Yours Sincerely, Tin NguyenFront Office Manager
Gästanvändare
Studiolägenhet, balkong, utsikt över Han-floden, fullt utrustat kök
Bodde på feb. 2025
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 6 mars 2025
I have stayed at this Novotel 3 times. Each time I am 100% happy with it.  In addition to location, cleanness, breakfast, …, I want to say that their staff is most friendly. They just appreciate your stay and do their best to make your stay pleasant. Mr. Brian of the Front Desk is an example. You easily get the warmth and welcoming feeling from the minute you step into the lobby.  The facilities in the apartment are also amazing, way beyond my expectations.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your wonderful review of your experiences at Novotel Danang Premier Han River. It brings us great joy to hear that you’ve stayed with us three times and have consistently been 100% happy with your visits!We are thrilled that you enjoyed our convenient location, cleanliness, breakfast, and the outstanding facilities in the apartment. Most importantly, your kind words about our team, especially Mr. Brian at the Front Desk, mean the world to us. Providing a welcoming and warm atmosphere is something we strive for, and it’s fantastic to know it left a lasting impression on you from the moment you stepped into the lobby.Your recognition of our team’s efforts is incredibly motivating, and we will be sure to pass along your praise to Mr. Brian and the rest of our staff.We can't wait to welcome you back for your fourth stay and to provide another exceptional experience beyond your expectations. Should you have any requests or need assistance, please don't hesitate to let us know.Best Regards,Tin Nguyen/ Front Office ManagerNovotel Danang Premier Han River
Gästanvändare
Lägenhet med 2 sovrum, balkong, vardagsrum, kök, badkar
Bodde på juli 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 1 okt. 2024
Best of all, breakfast was included. It was very tasty and a good start to the day for the duration of the trip.
Översätt
6/7
Svar från boendet: Dear Valued Guest,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River.It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our hotel services and breakfast. Your compliments are also heartwarming to read. This is something we usually feel proud of.Please rest assured the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future.Yours Sincerely, Tin NguyenFront Office Manager
Josh Burley
Executive hörnrum, balkong, panoramautsikt över Drakbron och tillgång till Premier Lounge
Bodde på juli 2024
Par
8 recension
4.7/5
Otroligt
Publicerades 16 aug. 2024
The Novotel in Da Nang was an exceptional experience from start to finish. The hotel is modern, well-maintained, and offers breathtaking views of the city and the Han River. The staff were incredibly welcoming and went out of their way to ensure that every aspect of our stay was comfortable and enjoyable.
Översätt
Svar från boendet: Dear Josh Burley,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River.It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our hotel services and staff friendliness. Your compliments are also heartwarming to read. This is something we usually feel proud of.Please rest assured the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future.Yours Sincerely, Tin NguyenFront Office Manager
JanCity
Superior tvåbäddsrum med balkong och utsikt över Han-floden
Bodde på juni 2024
Par
118 recension
5.0/5
Enastående
Publicerades 28 juli 2024
great hotel very good location. It’s such a good spot to visit everything. Top notch. Lots of support from the hotel staff. Everybody working hard and the place was amazing. Overall food was excellent. The sky bar was excellent. The staff was excellent Linh, Krystal, Giang & Dat were very helpful. The only thing that was poor quality was the Internet and that affected my remote working and that’s not good.
Översätt
Svar från boendet: Dear JanCity,Xin chào!We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River.It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our hotel services and staff friendliness, especially your compliments about Linh, Krystal, Giang & Dat from Front Desk are also heartwarming to read. This is something we usually feel proud of.Please rest assured that Linh, Krystal, Giang & Dat and the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future.Yours Sincerely, Tin NguyenFront Office Manager
Jason CS Chuah
Hörnsvit med terrass, panoramautsikt över Han-floden, badkar, tillgång till Premier Lounge
Bodde på dec. 2024
Familj
8 recension
5.0/5
Enastående
Publicerades 25 jan. 2025
2nd time repeat stay in this particular hotel. Review remains similar as before: My family & I personally is happy & extremely satisfied with Novotel. All the service staff are friendly, helpful & full of smiles which can make anybody to feel so welcome to Da Nanang. Location is convenient & room unit is very clean with fantastic view towards Han River & nearby ocean (stayed in 21st floor). Plus points for just a walking distance (approx. 5 min) towards Han river cruise booths & (approx. 15 min) popular Han market. Breakfast buffet is good & tasty, with both local + international & few selections of Korean food available. A recommended hotel to stay if chosen to stay in downtown instead of beach resorts. Two thumbs up for a pleasant & enjoyable stay in Novotel which made my family vacation experience a meaningful & satisfying one. Mini markets are available at walking distance (10 min. away) located below Hilton Da Nanang. Nearest Starbucks coffee outlet location is below Hilton Da Nang, for those coffee junkies hunting for a perfect cup of coffee to kick-off the day. A nice 5 star rating hotel, worthed the price paid. An additional note: Grabcar appears to be a very convenient way to move around & explore the city (not so costly too). Madame Lan restaurant nearby comes highly recommended as well for nice & tasty local Vietnamese cuisine.
Översätt
Svar från boendet: Dear Jason CS Chuah, Xin chào! We would love to take this opportunity to express our gratitude to you for taking the time to share your valuable feedback with regard to your current stay at Novotel Danang Premier Han River. It makes us feel so good to read your kind words now and to learn that you had a fabulous stay with us. The positive remarks you made about our hotel location and service friendliness. Your compliments are also heartwarming to read. This is something we usually feel proud of. Please rest assured the entire team will be informed of your comments. I strongly believe that this will serve as an encouragement for us to continuously work harder to elevate service quality. Thank you again for sharing the experience, and we look forward to welcoming you back to our hotel in the near future. Yours Sincerely, Tin Nguyen Front Office Manager
Jason2023
Studiolägenhet, balkong, utsikt över Han-floden, fullt utrustat kök
Bodde på juni 2024
Par
31 recension
4.7/5
Otroligt
Publicerades 23 juli 2024
Pros: The location has nice views but you will need to take a grab to the beach area (10 mins away). The room has a balcony with seating. Toiletries, safe, tea, coffee provided. Bottled water provided. Free use of the business centre. No construction nearby Cons: There is only one plug socket on one side of the bed. The design of the light switches are just awful, I really don't understand who designs the layout of switches. Totally unnecessary, confusing and impractical. Mini bar not restocked after drinking juice. You can hear people in the next room so if you are sensitive to noise, ask to be put in a room away from families / large groups.
Översätt
Svar från boendet: Dear Jason,Xin Chào,We very much appreciate your comments regarding your stay at the Novotel Danang Premier Han River. Thank you so much for your significant feedback to our facilities and set up.We are sorry to learn that your experience has not meet your expectation. Please kindly allow us to express our sincerest apologies for the inconvenience caused by the room facilities and noise issues.With regard to your feedback about reservation, please rest assured that our team and management have been informed and we will look at this in a greater detail to address the issue and prevent future occurrences.Thank you again for sharing experience, and it is our hope that we will possess the opportunity to better serve you in the future.Your Sincerely,Tin NguyenFront Office Manager
Leuterio
Studiolägenhet, balkong, utsikt över Han-floden, fullt utrustat kök
Bodde på dec. 2024
Par
3 recension
4.7/5
Otroligt
Publicerades 8 jan. 2025
Everything is good except the TV is mot smart TV yet, hopefully they will upgrade soon.. otherwise all is good thumbs up! 😊
Översätt
Svar från boendet: Dear Leuterio,Xin chào!Thank you for taking the time to share your feedback regarding your recent stay at Novotel Da Nang Premier Han River. We truly appreciate your detailed review as it helps us to improve our services and ensure that all our guests have a pleasant experience.First and foremost, I want to sincerely apologize for the inconvenience caused by the unexpected experience with our TV system and its size during your stay. We understand how such events can disrupt the overall experience, and we regret that this was not communicated to you in advance. Please be assured that we have taken your feedback seriously, and we will work on better communication protocols to ensure that our guests are informed of any scheduled drills in the future.Once again, I apologize for the inconveniences you experienced during your stay. We value your feedback and hope to have the opportunity to welcome you back to Novotel Da Nang Premier Han River in the future so we can provide you with a more enjoyable experience.Warm Regards,Tin NguyenFront Office Manager
CHAKHEI
Studiolägenhet, balkong, utsikt över Han-floden, fullt utrustat kök
Bodde på juli 2024
Par
1 recension
5.0/5
Enastående
Publicerades 20 aug. 2024
Great hotel with fantastic services and nice setup for our anniversary.
Översätt
Svar från boendet: Dear CHAKHEI,Xin Chao,Thank you so much for your loyalty worldwide with us as Accor All Platinum member and for taking the time to share your experience with us. We deeply appreciate your kind words about our Novotel Danang Premier Han River and we are thrilled to hear that you had a pleasant stay and happy with anniversary set up.At Novotel Danang Premier Han River, our goal is to always provide an outstanding service and our guests' satisfaction is our top priority. Therefore, we are delighted that we have achieved it in your stay. Thank you again for sharing the experience and we look forward to welcoming you back soon! Kind Regards, Tin NguyenFront Office Manager