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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter4.5
Service4.6
Renlighet4.5
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Anonym användare
Deluxerum
Bodde på feb. 2025
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 3 mars 2025
All good, staff nice, got upgraded to a better room. Not sure if it was due to my birthday or luck lol
Översätt
Svar från boendet: Dear Our valued guest,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management
Henryckv
Deluxerum
Bodde på jan. 2025
Ensamresenärer
2 recension
5.0/5
Enastående
Publicerades 2 mars 2025
Melia Vinpearl Danang Riverfront is a fantastic place to stay! The rooms were spacious, offering plenty of comfort. The lobby was open and welcoming, creating a great first impression. Though we encountered some issues during check-in, the hotel staff quickly sorted everything out. Kudos to them for their efficiency and for sending a fruit platter as an apology—such a thoughtful gesture! The hotel is conveniently located near many restaurants and within walking distance to Vincom Plaza (shopping mall), making it easy to explore the area. The view from the balcony was absolutely stunning. The only downside was the ongoing construction that operates through the night, but it didn't overshadow the overall experience. Highly recommended!
Översätt
Svar från boendet: Dear Mr. Henryckv,Thank you for your wonderful review and for choosing Meliá Vinpearl Danang Riverfront for your stay. We are delighted to hear that you enjoyed the spacious rooms, welcoming ambiance, and convenient location of our hotel. It is truly rewarding to know that our team was able to resolve the check-in issues promptly and that you appreciated our small gesture of hospitality.We sincerely regret any inconvenience caused by the nearby construction and appreciate your understanding. Your kind words and recommendation mean a lot to us, and we hope to have the pleasure of welcoming you back for another memorable stay.Best regards,The Hotel Management
Gästanvändare
Deluxerum
Bodde på dec. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 23 jan. 2025
The location is very convenient. You get to the streets with Vietnamese feel very easily as it’s just a 15 - minute walk from the hotel to the market and restaurant area.
The hotel room was not super clean but acceptable. The problem was that the smell of smoke in the bathroom whenever your smoker upstairs or downstairs neighbours smoke.The hotel gave us a spa voucher to benefit from a discounted service and it gave complementary bottles of water everyday, which was very nice.
Översätt
Gästanvändare
Svit med utsikt över floden
Bodde på okt. 2024
Par
3 recension
4.2/5
Mycket bra
Publicerades 2 dec. 2024
Positives: the hotel is nice, the staff is polite, in a decent location, not too far from most of the major attractions in the city. The spa staff was awesome and very accommodating.
Negatives: the hotel is too big for our tastes, 37 floors, and the elevators are really slow compared to other hotels. The room we had was "the best in the hotel" but it was decent at best. Much smaller than expected. Has a kitchenette but comes with zero utensils or pots/pans, no microwave either. The patio had no furniture to sit on to enjoy the view. No automated bidet like in 99% of other "upscale" hotels throughout Asia. Breakfast is decent, but there is nothing to brag about.
Översätt
Svar från boendet: Xin chào Our valued guest ,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this great review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Your feedback is precious point for head of management know how to improve and make exceptional services for customers.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,The Hotel Management
nguyendinh
Deluxerum
Bodde på juli 2024
Affärsresenärer
2 recension
4.7/5
Otroligt
Publicerades 29 aug. 2024
HOTEL have upgraded my room from standard to higher room rate , nice receiptionist , great spa ...., great breakfast
Översätt
Svar från boendet: Dear Mr./Ms nguyendinh,We are always pleased to receive feedback from our guests about their experience at our property, and we thank you very much for your reviews and comments. We are happy that you enjoyed your overall stay with us and it is a great feeling to know that our staff and service left a positive impression on you.We look forward to seeing you again among us.Yours very truly,The Hotel Management
Vanessa
Deluxe rum med horisontutsikt
Bodde på juli 2024
Res med vänner
13 recension
4.7/5
Otroligt
Publicerades 13 aug. 2024
Very good hotel service and amenities.
FYI, it seems that Da Nang is “split” between two “areas” - the side where this hotel is located at, and the other side across the Dragon Bridge. It seems that a lot more food options and shops are across the other side so we ended up Grabbing a lot over. However, there’s a mall directly behind this hotel about 3-5 mins walk away.
You can see the fireworks display on the Dragon Bridge if you pick the Horizon View.
Oh!!! The butterfly pea lemonade drink that is complimentary at the reception is soooo good we drank it everyday when we came back.
Översätt
Svar från boendet: Dear Mr./Ms Vanessa,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management
Gästanvändare
Juniorsvit
Bodde på juni 2024
Familj
4 recension
4.5/5
Utmärkt
Publicerades 27 juli 2024
I spent 2 nights in a junior suit. It was very spacious. They provide greater quality breakfast compared to other hotels. Highly recommended.
Översätt
Svar från boendet: Xin chào Our valued guest ,Thank you for choosing to stay at Melia Vinpearl DaNang Riverfront. We are incredibly grateful that you took the time out to leave us this great review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Your feedback is precious point for head of management know how to improve and make exceptional services for customers.Once again, thank you for choosing us and we look forward to welcome you back for another great stay.Sincerely,The Hotel Management
Gästanvändare
Deluxerum
Bodde på dec. 2024
Par
3 recension
4.7/5
Otroligt
Publicerades 10 jan. 2025
We love the size of the room with a separate sitting area. Nice view of the sea from our floor level. Very comfy bed. Check in and out was easy. Breakfast has a good selection of eastern and western. The hotel has 2 floors of dining for breakfast so getting a table was never a problem even with bus loads of guests.
Only issue is that they limit 2 bottles of complimentary water per room. As a couple we thought that we should be given 4 bottles. We enjoyed our stay.
Översätt
Svar från boendet: Dear The Valued Guest,Greetings from Melia Vinpearl Da Nang Riverfront!Thank you for taking the time to share your experience! We're delighted to hear that you enjoyed the spaciousness of the room, the beautiful sea view, and the comfort of the bed. It's wonderful to know that our check-in and check-out processes, as well as the breakfast variety and availability, met your expectations.We appreciate your feedback regarding the complimentary water. We understand your concern, and your suggestion has been noted as we continually look for ways to enhance our guest experience.Thank you for staying with us, and we look forward to welcoming you back for another memorable stay!Yours very truly,The Hotel Management
Gästanvändare
Svit med utsikt över floden
Bodde på feb. 2025
Res med vänner
5 recension
4.5/5
Utmärkt
Publicerades 16 mars 2025
Tat ca deu ok .. rieng thang may di rat cham . Lam tat ca moi nguoi doi lau
Översätt
Svar från boendet: Kính gửi Quý Khách,Cảm ơn Quý Khách đã dành thời gian chia sẻ đánh giá về khách sạn của chúng tôi. Chúng tôi rất vui khi biết rằng Quý Khách hài lòng với hầu hết các dịch vụ trong suốt thời gian lưu trú.Chúng tôi cũng xin chân thành xin lỗi vì sự bất tiện liên quan đến tốc độ thang máy. Chúng tôi hiểu rằng thời gian chờ đợi có thể ảnh hưởng đến trải nghiệm của Quý Khách, và chúng tôi sẽ xem xét vấn đề này để tìm cách cải thiện tốt hơn trong thời gian tới.Rất mong có cơ hội được đón tiếp Quý Khách lần nữa và mang đến một trải nghiệm trọn vẹn hơn.Trân trọng,Ban Quản Lý Khách Sạn
Cary Ko
Deluxerum
Bodde på nov. 2024
Par
6 recension
3.2/5
Publicerades 1 jan. 2025
This hotel is mostly catered to Korean tourists, they come by the a few dozen bus loads. There will be hundreds of tourists lingering in the lobby at anytime of the day.
The hotel itself is dated, shows its wear & tear. The towels are thin and had its better days, even lower end hotel such as Radisson Red or Four Points DaNang have better towels than this Melia.
The windows are not very sound proof, so even at 31 floor, we could still hear a lot of street noises. I also stayed at Bay Capital Hotel, and they have much better sound proof windows.
When they did housekeeping, they threw the pillows on the floor when they changed sheets, so unsanitary. I so happened to walk in when they were doing housekeeping. I complained, but they shrugged off.
Would I stay there again? Probably not, Bay Capital or Radisson gives better services and value.
Översätt
Svar från boendet: Dear Mr./Ms Cary Ko,Thank you for sharing your detailed feedback regarding your recent stay with us. We deeply regret to hear that your experience did not meet your expectations and sincerely apologize for the shortcomings you encountered.We understand your concerns regarding the ambiance of the lobby and the presence of group tours. While we strive to accommodate guests from all backgrounds, we also aim to maintain a comfortable environment for everyone, and your observations will help us address this better.We are sorry to hear that the condition of our facilities, including the towels and soundproofing, did not meet your standards. Rest assured, we are actively reviewing these aspects and will work to make the necessary improvements. Your comments regarding housekeeping practices are particularly concerning, and we will be addressing this matter with our team immediately to ensure that such an issue does not occur again.We appreciate you bringing these matters to our attention, as your feedback is invaluable in helping us improve. While we regret that your stay with us was not satisfactory, we hope you might reconsider giving us another chance in the future. Should you choose to stay with us again, please reach out to us directly so we can ensure a much better experience for you.Thank you again for your feedback, and we wish you enjoyable travels ahead.Sincerely,The Hotel Management
GURMUKH
Svit med utsikt över floden
Bodde på jan. 2025
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades 28 feb. 2025
Location is very good . Breakfast is lavish & approximately 40 items are their .
Översätt
Svar från boendet: Dear Mr./Ms GURMUKH,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management
Gästanvändare
Deluxerum
Bodde på nov. 2024
Par
1 recension
3.7/5
Publicerades 13 jan. 2025
Abit outdated, 80% Korean tourists in the hotels, overall it’s a pleasant stay, better brekkie at downstairs rooms
Översätt
Svar från boendet: Dear The Valued Guest,Greetings from Melia Vinpearl Da Nang Riverfront!Thank you for sharing your feedback. We appreciate your candid comments and are glad to hear that your overall experience was pleasant. We take your observations regarding the hotel's ambiance and breakfast options seriously, as we continuously strive to improve. It's great to know you enjoyed the breakfast in the downstairs rooms, and we will take this into consideration to enhance our guests' experience further. We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Yours very truly,The Hotel Management
wicky
Svit med utsikt över floden
Bodde på apr. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 23 maj 2024
A very pleasant stay in the hotel, the view is great both day and night, overlooking the river and city. The staff are very friendly and always come with smiles and willing to help and provide information and advice. Will certainly stay again for my next trip!
Översätt
Svar från boendet: Dear Mr./Ms wicky,Greeting from Melia Vinpearl DaNang Riverfront!First and foremost, it was a great pleasure to welcome you to Melia Vinpearl DaNang Riverfront, it is our sincere wish and conviction that you become our loyal guest from now on.Thank you very much for taking the time to complete our comment card with reference to your stay at Melia Vinpearl DaNang Riverfront. We have been delighted to read your precious comments that you have enjoyed all aspects of your stay with us and my colleagues lived up to the expectations and was able to provide the true Melia experience to you.We are looking forward to welcoming you back in the nearest possible time and wishing that your next farewell will be fuller of unforgettable moments than the first one.Yours very truly,The Hotel Management
Rita Leong
Deluxe rum med horisontutsikt
Bodde på nov. 2024
Familj
3 recension
4.0/5
Mycket bra
Publicerades 2 jan. 2025
Nothing around this hotel. The horizon view room is actually the city view room.
Översätt
Svar från boendet: Dear Mr./Ms Rita Leong,Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.Regarding your comments, we sincerely apologize if the room view did not match what you were anticipating. We strive to provide accurate descriptions and will review this matter to ensure future guests have a clearer understanding of what to expect.While the immediate surroundings may not have been to your liking, we hope that other aspects of your stay, such as our service or amenities, met your expectations. Your feedback is valuable to us, and we will use it to improve our guest experience.We would love the opportunity to welcome you back and ensure your next stay is a more enjoyable one. Please feel free to reach out to us directly for any future bookings.Best regards,The Hotel Management
Gästanvändare
Deluxerum
Bodde på juni 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 17 juli 2024
Good service and nice parking
Översätt
Svar från boendet: Dear Our valued guest,Many thanks for taking the time to share details of your recent experience with us!On behalf of the Melia Vinpearl DaNang Riverfront community, we would like to express our sincere thanks for your compliments and recognition of the service and facilities of our hotel. Your feedback serves as priceless motivation for our team, and we will surely pass your lovely comments onto them.Once again, thank you for sharing your feedback with us. We hope to host you again soon for more spontaneous discoveries in our charming city.Kind regards,The Hotel Management