De Lamour Hotel

Hotellet var mycket gammalt, vi begärde 2 kort på grund av att vi är gruppresor, men receptionen ber oss att hålla kortet inne i rummet och när vi kommer tillbaka kommer de att öppna dörren för oss, men när vi återvände till hotellet tog de redan ut vår kort utan att fråga oss! Och luftkonditioneringen fungerar inte alls! Jävligt varmt! På natten 03:00+- toalettdörren och garderobsdörren öppnas plötsligt och stänger sig själv 😨

Trevligt hotell i so tra framför stranden. Inget fitnesscenter. Frukost behöver kvalitetsförbättring.

I made a reservation for a partial sea-view family room for five nights following my wife's eight-night stay. We were downgraded to a room without a view, despite my booking confirmation clearly indicating a partial sea view. The hotel claimed no such rooms were available. Furthermore, for a significant portion of our stay, we lacked hot water for showers, a fact confirmed by the reception staff. I contacted Trip.com to report this unfair treatment and apparent misrepresentation. Only after this intervention were we provided with the correct room and hot water service. I do not recommend this hotel. I saw their concierge help all guests of other races but refused to help me with my 6 pieces of large luggage. This hotel has treated us differently because of our race, and furthermore, the lack of proper ventilation, closed windows, and crowded breakfast room created a significant health risk, posing a potential medical emergency. Consequently, we avoided breakfast following my illness after my third visit. I paid for a different hotel and will be staying there moving forward.