Danang Marriott Resort & Spa, Non Nuoc Beach Villas

Spacious rooms with private swimming pool. The interior was a bit older than what we expected, but it was very clean. It was a pity that the weather was not very good and it was a bit cold when we stayed there so we didn’t have the chance to enjoy the pool. The shower heater was apparently not instant heating but storage one as one of us did not have any hot water in the middle of the shower. Not sure if it was a norm in Vietnam because we experience the same thing in another hotel. Choice of restaurants in the hotel was limited, but they provide a wide variety of food at breakfast and it also tasted very good. The spa included in our package was very relaxing. Overall services was excellent and staff were very friendly and helpful.

I was extremely disappointed with my stay at this Marriott resort, which I would rate as a 3-star hotel at best. From the start, the check-in staff were unwelcoming and didn't fully explain the resort's facilities. We had to repeatedly ask for information, which was frustrating. The villa we stayed in was not clean, with leftover sunscreen and dirty cups left at the poolside. We had to call the staff to clean up after them. The private pool at our villa was infested with ants. When we tried to order fresh coconuts at the beach bar, we were told they didn't have any available. It was surprising that a large resort like this wouldn't have a simple item like coconuts at their beachside bar. The staff's English was limited, and we had to repeat ourselves multiple times for them to understand what we wanted. The breakfast at the restaurant was also unimpressive, with long queues and slow service for even a simple bowl of noodles. The buggy service was also subpar, with long wait times of around 20-30 minutes. On my dad's birthday, he accidentally hit his head on the rack of the buggy and got injured. The staff didn't respond promptly to help or offer apologies until we complained about it. The next day, the manager told us that no one had ever experienced such an incident before and that we were the first customers to report it. I found this response unsatisfactory and told them that my dad was also likely to be the last person to experience such an accident, and that they should take steps to prevent it from happening again in the future. I wouldn't recommend this hotel to anyone. We regret switching from Hyatt to this resort, as Hyatt seems much better. Overall, we didn't enjoy our stay here and won't be returning.

Check in & Room: We were greeted by friendly staff and also got an upgrade from a 2-bedroom to a 3-bedroom villa which was a very big place that is above our expectation. Place was clean and tidy and had all the amenities required for a comfortable stay. Facilities: Villa had complete facilities including a gym and spa. It only had 2 main restaurants and did not serve much variety and can be improved. Transportation around the villa is through buggies and can sometimes take up to 15 minutes wait time. This can also be improved in my opinion. Overall service: Service was good from the staff. We felt very welcome and greeted by a smile everyday. The villa is good to exercise and jog around and big enough to keep kids entertained. I do recommend this place for families and big groups especially with the big villas that the hotel offers.