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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter4.1
Service4.1
Renlighet4.2
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Alla recensioner(25)
Positiva recensioner(20)
Recensioner med foton/video(4)
Negativa recensioner(4)
Gästanvändare
Kingsuite Balkong
Bodde på jan. 2025
Par
1 recension
4.0/5
Mycket bra
Publicerades 16 feb. 2025
Service không tệ nhưng trải nghiệm của mình tệ. Cửa thông minh hư, quầy nước phục vụ lâu,nhân viên lễ tân check thông tin mới giao khoá cửa mặc dù mình đã check in rồi, về muộn mà còn làm khó khách. Sẽ không quay lại
Översätt
Mikel
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Par
1 recension
5.0/5
Enastående
Publicerades 13 feb. 2025
Es ist ein sehr schönes Hotel, zentral gelegen zum Meer und zu den Highlights in der Stadt.
Hervorragender Service in allen Bereichen.
Das Zimmer ist sehr groß und Komfortabel. Sehr gemütliche Betten und Kissen.
Das Preis/Leistungsverhältnis ist Spitzenklasse.
오전일찍 여행을 나갈 투숙객이 아니라 늦잠자고 여유롭게 투숙하시는 거라면 7층은 비추천합니다.8층이 레스토랑이라 층간소음이 너무 심합니다
Översätt
Tin
Juniorsvit med balkong
Bodde på dec. 2024
Familj
19 recension
3.2/5
Publicerades 12 mars 2025
Khách sạn không có gì đặc biệt, view sông
Översätt
YOONSEUNGBIN
Kingsuite Balkong
Bodde på nov. 2024
Ensamresenärer
12 recension
5.0/5
Enastående
Publicerades 30 dec. 2024
가격 대비 방도 넓고 좋습니다
한인타운 인근으로 호텔 근처 먹을 곳도 많습니다
Översätt
Gästanvändare
Kingsuite Balkong
Bodde på mars 2024
Par
2 recension
1.5/5
Publicerades 12 apr. 2024
酒店前台女職員沒記性,態度差,入住時已經要求late check out到12:30, 已得到她確認,到第二天12時check時間,還打電話上來房間催促夠鐘check out,到12:30check out 時,我們到前台問他為什麼已經確認可延遲退房還打電話上來,他卻說忘記了,然後要求我們等待3分鐘檢查房間,後來就說房間遺失了一個洗衫袋,要求我們賠償,但我們完全沒有使用過他的物品,因為每一樣物品也要收費,而且房間的水樽也是從戎的不知道有沒有清洗過,所以我們不敢使用,後來我們堅持不會賠償,再回想起當初入住看到時每一位check out 客人也被要求在前台收費的原因,這間酒店銷售手法十分有問題,建議如果要入住這酒店,入住房間check-in時要拍低影片記錄清楚,因為他們屈你的時候會給你看一段影片,說是他們在你入住前拍攝的,但不知道拍攝時間是否真假,小心這黑店👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
Översätt
omaru
Bodde på feb. 2023
Par
10 recension
4.0/5
Mycket bra
Publicerades 25 mars 2023
어정쩡한 위치에 있고.. 주변에 공사중인 곳들도 많아서..
사실 그리 추천하지는 않아요..
조식이 맛나고.. 조식이 맛나고.. 작은 수영장이지만 인피니티풀이여서 날 좋으면 사진 이쁘게 나와요..
Översätt
Gästanvändare
Bodde på feb. 2025
Annat
5.0/5
Enastående
Publicerades 13 mars 2025
I can’t thank this guys enough… I ask them for some help for a surprise to my girlfriend for her birthday and what they did exceded my expectations. They organised some balloons , rose petals , elephant towels and a big happy birthday above the bed . I work as a manager in a restaurant and I can confirm the service of the staff is 100/10 !! The receptionist was always there for any help I needed , the concierge greeted me every time I passed through reception and the rest of the staff was always polite and friendly. Room was very clean and exactly how it looked in the pictures , the breakfast was a buffet type with plenty of choice and the location is few meters from the beach . If the owner/ manager read this message please take care of your staff because they are really there for anything your customers need . Once again THANK YOU to everyone who works here and thank you for giving to my girlfriend an unforgettable birthday. Wish you all the best :)
Översätt
Gästanvändare
Bodde på feb. 2025
Par
5.0/5
Enastående
Publicerades 1 mars 2025
Excellent breakfast! Young, talented chef makes amazing guilty pleasure cream puffs and Portuguese nata de pasteles as well as Asian beer noodle soups. Delicious and comprehensive spread in the morning to start the day. Beautiful, spacious French styled rooms. Tony at the front desk and our young lady bartender were friendly, helpful and sweet! They represented the hotel very well. Hotel is lucky tto have them on staff!
Översätt
Gästanvändare
Bodde på feb. 2024
Annat
5.0/5
Enastående
Publicerades 29 mars 2024
Excellent. Great location. Excellent staff absolutely amazing staff in all departments. Beautiful room. Great breakfast. Lovely pool although amount of sunbeds was limited i always got one. This hotel is out of this world the room was sooooo nice. Excellent all round
Översätt
Gästanvändare
Bodde på feb. 2024
Par
5.0/5
Enastående
Publicerades 28 mars 2024
Fantastic hotel. Beds are very comfortable with a king bed and good size room. The breakfast was exceptional with both western and Asian choices. Hue (cook at breakfast) did a great job with my omelette every morning plus bacon. The infinity pool was great to cool off after the beach. I would say that this hotel compares to any 4 star hotel in North America. Overall service was great.
Översätt
Gästanvändare
Bodde på nov. 2023
Par
3.0/5
Publicerades 29 dec. 2023
We were only in Danang for one night to see the Dragon bridge but unfortunately we’d become ill with nasty colds so we cancelled our sightseeing to have dinner and go to bed early. On entering the room, I was surprised at how tiny it was. The photos were definitely deceptive. Other than that, it seemed fine - very basic but fit for purpose. We did note that there was no in-room safe though. I then looked for the room service menu however, oddly for a hotel, there is no room service. However the room information (which was predominantly in Vietnamese) said there was a restaurant on the 8th floor which appeared to be open until 8:30pm and a bar on the 9th floor which I guessed must serve snacks. So we headed upstairs. The restaurant was closed (not closed off as we could walk in there but it was empty and no lights on ect) so we headed to the bar…. That was totally devoid of life too. The bar area features the infinity pool which, if we’d been healthy, we would have loved to have a dip in - the area is gorgeous. So we went back to reception to see if they could order some food in for us (we really felt very unwell and it was now raining too) but the receptionist spoke very little English and didn’t seem to understand us so we reluctantly headed out to find food. Thankfully there was a restaurant basically next door and we managed to order some fried rice for dinner. Maybe our ill health impacted on our impression of the hotel but I was really quite amazed that a hotel in a major tourist town is so ill equipped and under-utilised. I certainly wouldn’t recommend the Del Luna. The hotel management is missing out on turning this place into something special.
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Gästanvändare
Bodde på maj 2023
Familj
5.0/5
Enastående
Publicerades 19 juni 2023
I booked here for only 1 night. The family room have 2 big beds, comfortable bed, clean room. This room has private balcony but no chair and no table. When you open the main door to enter to this room, you can see a table for sink, mirror and some facilities such as comb, face towels...so I did not like this set up way. 😜😜. The pool is on the top floor. They arrange a staff to take of care you, that's good service. But I think he should look around to fill more pool towels. ( It was cold when you finished to swim, I only found 1 towel for my children) The breakfast is good, there are not much choices, but it is enough for a meal. The location is nearly the beach, you can easy to walk to there. Overall all are good!
Översätt
Gästanvändare
Bodde på jan. 2023
Par
2.0/5
Publicerades 13 feb. 2023
We're to begin. Positives : Beautiful room. We got the studio sweet with a king bed. And when we walked in there was definitely a wow factor. Stunning room. Staff : Friendly and accommodating. Breakfast: Adequate for price paid. NEGATIVES : After originally being wowed by the room it was quickly replaced with confusion and disappointment. The room had a slightly off putting smell of some type of cleaner. This was however fixed by opening the door to air the room out. We had to do this every time we came back in however. There was no safe in the room which these days is ridiculous. And only 1 power point near the bathroom sink which was impractical and restrictive. They only supplied one pillow which wasnt great. However the staff brought two extra up upon request. How about the shower which is the true crime here. I have never had a worse shower in my life. Burnt and frozen in one shower session is Impressive and infuriating. Also the shower leaked through to the toilet due to improper sealing. Last but not least the door to the balcony didn't seal properly when closed which ment on our first night I had to listen to a guy pour his heart out on karaoke while trying to go asleep. I would not stay here again if they offered me the same room at one third of the cost. Look elsewhere.