Gästanvändare
21 februari 2025
I had terrible stay here. They offered me a laundry service and returned items destroyed by their dogs and some of the items were missing. I told them several times that I didnt receive all of my stuff but seemed they didn't care. Hotel owner was avoiding me for 3 days until I told the receptionist that I will report this case to the police. The owner showed up and assured me that he will refund part of the money, but I still got nothing. Nobody even apologized me and what is more they blamed me for asking for a refund and made me feel like they are victims in this case - I had to listen how kind they are that they offered to do the laundry, that the receptionist is in a "bad psychological condition" because I want then to do the refund and return all of my items, and so on, and that my behavior "is not kind". To sum up - They destroyed/lost stuff worth over 150 euro and they don't care
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