Olive Goh
9 november 2023
Of all the hotels we stayed in throughout our 15 days trip around Yunnan, this is the most impersonal and inhospitable establishment. Which is a shame because its location (we liked being tucked away in the far corner of Shuhe and don't mind walking a bit to the center of the ancient town) and seaview room is actually very nice . However, one of the main criteria I needed was a friendly, helpful host since we relied so much on their help to contact our next hotel, arrange transfers and recommend day tours. From the reviews, it seemed to have an engaging proprietor. Unfortunately not.
On the morning we were leaving, no one informed the kitchen about our early departure so we had no breakfast. The kitchen auntie felt so bad, she quickly packed a few steamed corn and eggs for us. She then had to wake the boy up to drive us and our luggage to the taxi pick up point. He and his lady boss knew we were leaving at 8.30am because we asked about transport the night before, and he arranged the taxi! All the other hotels we stayed in either prepared breakfast earlier or packed us a box if we had an early start.
Another issue was the driver he arranged for us. Again, all the other hotels made sure the drivers they recommend do not take their guests to cut-throat tourist shops. This was the opposite. He took us to jacked-up priced silver shop, tea shop, tie dye shop and restaurant (which thankfully was closed). I asked him if the shops are reasonably priced and won't cheat and he reassured me not to worry. We bought some tea and later found it to be less than actual weight. And exorbitantly priced!! Similar issue at the tie dye shop.
Apart from the seaview rooms, all the other standard rooms are small and not worth staying in. Housekeeping is poor. A mug of coffee was left unclean and the humidifier was not topped up. There is laundry piled up outside our door and a folded mattress exposed on the balcony upstairs. With tons of hotel options around, I regret the choice I made to book this place. Overall it was a shoddy and disheartening stay.
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