Hotel ZaZa Dallas

I loved staying at Hotel Zaza! It was everything I needed. Very Convenient and Luxurious! Spa was awesome! The check-in was easy and fast. Staff friendly. The car service was available for drop off and pick up within a three mile radius. Nice restaurant and pool. Just what I needed for a quick getaway.

Hotel ZaZa is my personal go-to for a staycation, or recommendation for those traveling to Dallas. The rooms are clean, and the space is the perfect balance of homey and luxurious. The restaurant, Dragonfly, is top notch with an exceptional selection of wine, spirits and food options. You're also walking distance to some other top-rated restaurants in the city should you prefer to explore those options! While conveniently located in the middle of uptown, you still get the quiet, luxury boutique hotel experience. You cannot go wrong booking your stay here!

I had a wonderful time at Hotel ZaZa. It was a perfect mix of elegance, class, and fun. The staff made my trip memorable and smooth. I loved the restaurant dragonfly, not only was the food amazing but the management seemed to take a lot of pride and intention with the liqour and wine inventory it really blew me away. The weekend we were there we had multiple liqour brands offering free samples or events at the hotel, it made our time at ZaZa so fun and yet luxurious. We will definitely be staying at ZaZa again next time we are in Dallas.

Absolutely love hotel Zaza!! Location, ambience, and staff are AMAZING. You will not regret staying here. Such a great spot. Anything I needed the staff were on it. The restaurant is also one of my favorite spots. Great food and cocktails are delicious.

All I can say is 5 STARS!!! Everything was perfect! The incredible staff, food, valet, location and organization for our stay exceeded our expectations. Alex was always available for questions and any assistance we needed during our stay. Hotel Zaza Dallas is a must visit.

This is by far my favorite hotel I have ever stayed in! From start to finish they are amazing in every aspect! They always treat us like family and we will never stay anywhere else in Dallas!from the valet team to the general manager it is excellent service all around!!

I left my brand new suit behind in the room. When I realized this I immediately called the hotel within hours. I spoke to 3 different people during the day…all who made zero effort to go and find the suit. Then after my 4th call they said they didn’t have the suit. Brutal customer service and brutal that they “said it went missing”. Wouldn’t expect that for a hotel with this cost.

PROS: Valet service was great and the front desk was accommodating when I requested switching from a double room to single. CONS: Waited 20 minutes for my bag to be brought to my room after checking in and a front desk agent ended up having to be the one to bring it up. I'd rather not have been offered that service if they were too busy or distracted. Very outdated rooms in terms of design. The bed was also rock solid and uncomfortable. You can hear people in the rooms next to you due to bad sound proofing. Basic cable TV. I've had better streaming options at hotels that cost way less. Was also unable to connect and stream from my device since they only offer SmartCast as the other option, but impossible to get it to properly work. The biggest downside to my stay was how I ordered room service from Dragonfly for dinner and was disappointed in the taste of the foods and drinks. Especially for the amount of convenience fees added. However, the waiter that delivered my meal was friendly and comped part of my order due to miscommunication on how one of the items is prepared. Their breakfast menu might have been a better option, but I wasn't willing to risk it for the same high fees again.

Wonderful hotel experience. Will definitely stay here again. Restaurant/Bar had great food and cocktails. Swimming pool was very nice and relaxing. Room was very clean and comfortable. Loved that they had containers of candy in different areas, nice touch!