No. 1 Island, Haihua Island, Binhai Avenue, Danzhou, Hainan, ChinaVisa hotellinformation
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Gästrecensioner
9.1/10
Good
10502 recension
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Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.0
Service9.1
Renlighet9.2
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Utmärkt för barn(937)
Utsökt frukost(842)
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Utmärkt pool(93)
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Negativa recensioner(363)
Anonym användare
Elegant 2-bäddsrum
Bodde på mars 2025
Familj
12 recension
8.5/10
Mycket bra
Publicerades 11 apr. 2025
The service was very friendly and the food is very good also the environment is clean, good location, convenient. I give a 👍
Översätt
Svar från boendet: Dear guest, hello! The guardian of the Kingdom of Augsburg, King Leon, extends his sincerest greetings to you! Thank you very much for sharing your stay experience. We were unable to receive your full 5-point review, which is a bit regrettable for Leon. This indicates that we still have room for improvement. We will continue to improve the service details of the hotel front desk to accept your next visit inspection and strive to receive your full 5-point recognition next time. Wishing you a happy life!
Nichole
Premier Sea-view Twin Room
Bodde på feb. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 21 mars 2025
I have a wonderful time with my mom at castle hotel 欧宝酒店 and for the first time I am purchasing clothing from a hotel and the quality is great and price is reasonable. I bought a lot of t shirts and beach pants for my 2 kids. I also bought a lovely dress for myself and scarf for my mom. The breakfast have variety of choices and is very delicious. The noodles is a must try items. The rooms are very clean and comfortable. The island is easy access and is very suitable for family with young kids. There are a lots of activities available for them that can keep them occupied, within the hotel and island too. The ocean park is a must go place to see dolphin’s show, apart from that, there are many other marine species in the park and activities that may excite the kids. Please spare a day here to finished off all the shows. The light show at 婚礼庄园is also a must go place. There are 2shows available daily at 8pm and 9:30pm . Just took a train at CNY30, you can have unlimited rides to travel within the island 1.
I personally love 海花岛and will definitely come back again in near future.
Me
Översätt
6/12
Svar från boendet: Dear guest, hello! I am King Leon, the guardian of Oubao Hotel. Seeing your perfect 5-star review, Leon and all the colleagues of the hotel are very proud. The breakfast at the hotel has always been a source of pride for Leon. With nearly a hundred varieties of breakfast items, Leon is always overwhelmed every time. Especially our signature Qingbuliang and Hou'an noodles are deeply loved by many guests. We will continue to improve our food offerings and look forward to your next visit. We are very honored by your love and recognition of the Ocean Park and the light show. We are also very grateful for your approval of the transportation. Our paid train operates from 9:00 to 22:00, with a departure every 15 to 20 minutes. It can take you to all the open areas on the island. You can board at the small train station on the right side of the Oubao Hotel entrance. We look forward to you sharing your wonderful time on Hainan Island with your family and friends. We hope to see you again at Oubao Hotel. Wish you a pleasant life!
Google plus
Elegant Queen Size-sängrum
Bodde på feb. 2025
Res med vänner
21 recension
10.0/10
Enastående
Publicerades 18 mars 2025
almost the biggest Hotel in China I stayed. looks like the Cosmopolitan in Las Vegas.
Good service provided by Xue Yanyan who made rooms ready before I arrived and offer me 24 hrs stay service.
also Ms. 谈 in the island found it is difficult for me to get lightshow on time for I hurt leg lig recently,she drives me to the light show and pickup me back, Ms. TAN provides great service to the customers.
Översätt
Svar från boendet: Dear guest, hello! I am King Leon, the guardian of the Kingdom of Augsburg. Thank you very much for recognizing the services provided by Xue Yanyan and Ms.谈 Leon has conveyed your praise to them, and they have been happy all day! Leon believes that they will definitely pass on this happiness to more tourists. Thank you for your affirmation, which has allowed happiness to continue. Leon sincerely looks forward to meeting you again at the Europa Hotel on Haihua Island! Wishing you a happy life!
travelblizzard
Elegant Queen Size-sängrum
Bodde på dec. 2024
Affärsresenärer
6 recension
8.5/10
Mycket bra
Publicerades 26 jan. 2025
The hotel is extremely popular for families, highly recommended for families and little kids. The pool was closed 🥲
Översätt
Svar från boendet: 尊敬的賓客,您好!歐堡王國的守護者--國王萊昂向您表示最真摯的問候!十分感謝您分享的入住體驗。未能獲得您的全5分好評,深表遺憾,説明我們還有做得不足的地方,我們也將不斷完善服務細節,來接受您下一次的光臨檢驗,爭取下次獲得您的全5分肯定。祝您生活愉快!
wong wc
Elegant 2-bäddsrum
Bodde på mars 2025
Familj
14 recension
6.0/10
Publicerades 10 apr. 2025
Need more public areas open .
Översätt
Svar från boendet: Dear guest, hello! The guardian of the Kingdom of Augsburg, King Leon, extends his sincerest greetings to you! Thank you very much for sharing your stay experience. We were unable to receive your full 5-point review, which is a bit regrettable for Leon. This indicates that we still have room for improvement. We will continue to improve the service details of the hotel front desk to accept your next visit inspection and strive to receive your full 5-point recognition next time. Wishing you a happy life!
Gästanvändare
Elegant Queen Size-sängrum
Bodde på nov. 2024
Familj
3 recension
10.0/10
Enastående
Publicerades 11 dec. 2024
First time staying at Ocean Flower Island and Castle Hotel. Huge hotel with 5000+ rooms. We did not expect to find some facilities (e.g. swimming pools, etc) are closed for maintenance. Free shuttle bus to & from the railway station provides convenience for guests. While the front desk staff might not be as knowledgeable & helpful in our queries, the personal butler had provided us with excellent service. She is accessible via WeChat and highly responsive to all our queries. Thank you 管家 晓月 for making our stay a pleasant one!
Översätt
Svar från boendet: Dear guests, hello! I am King Leon, the guardian of the kingdom of Oberg. Thank you very much for your recognition of Luo Xiaoyue's service. Leon has conveyed your praise to her, so she has a happy day! Leon believes that she will pass this happiness on to more tourists. Thank you for your affirmation to keep the happiness going. Leon sincerely looks forward to meeting you again at the Aubao Hotel in Haihua Island! I wish you a happy life!
Ong Chin Huat
Elegant Queen Size-sängrum
Bodde på okt. 2024
Familj
5 recension
9.0/10
Utmärkt
Publicerades 4 nov. 2024
Good service provided by Manager, Mr Han, and his team. In particular Miss Mai, relation executive at Front Desk. A comfortable and clean rooms for all the 4 units we occupied. Highly recommended.
Översätt
Svar från boendet: Dear guests, hello! King Leon, the guardian of Oberg Kingdom, sends his sincere greetings to you! Thank you very much for sharing your stay experience. We are deeply sorry that we didn't get your full 5-point praise, which shows that we still have something to do. We will continue to improve the service details to accept your next visit and try to get your full 5-point affirmation next time. Thank you very much for your recognition of the service of Han Chunchou and Mai Shuhui. Leon has conveyed your praise to them, so they have a happy day! Leon believes that they will pass this happiness on to more tourists. Thank you for your affirmation to keep the happiness going. Leon sincerely looks forward to meeting you again at the Aubao Hotel in Haihua Island! I wish you a happy life!
John
Elegant 2-bäddsrum
Bodde på mars 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 27 apr. 2025
My family and I had a wonderful stay at the hotel, where we spent two days. The breakfast and location were great, but what truly stood out was the exceptional service.
We were fortunate to be assisted by Yan Yan, who went above and beyond for us. Our daughter developed a wound that became red and swollen. When we mentioned this to Yan Yan, she immediately offered help — consulting with her doctor, ordering the necessary medicine online, and arranging for it to be delivered to the hotel. Without her, we would have struggled, as we don’t read Chinese and didn’t know how to navigate the local apps.
On the day we checked out, we traveled to Haikou, a city two hours away. Unfortunately, my husband left his MacBook behind at the hotel. Once again, Yan Yan came to the rescue, arranging for a Didi driver she trusted to deliver the laptop to our new hotel within three hours. This was a huge relief, as we had an early morning flight the next day and retrieving the laptop on our own would have been extremely difficult.
Thanks to Yan Yan’s incredible support, we avoided a lot of stress and trouble. Thank you, Yan Yan — your service was truly 10/10!
Översätt
Svar från boendet: Dear Guest, Greetings! I am King Leon, the guardian of the Kingdom of Oubao. Thank you so much for recognizing Xue Yanyan's excellent service. King Leon has already conveyed your compliments to her, and they made her day! Leon believes she will surely pass on this joy to more visitors. We truly appreciate your kind words, which help keep the happiness alive. King Leon sincerely looks forward to welcoming you again at the Ocean Flower Island Oubao Hotel! Wishing you a wonderful day!
Pavel
havsvy två enkelsängar rum
Bodde på mars 2025
Familj
5 recension
5.0/10
Publicerades 9 apr. 2025
The front desk staff were friendly and accommodating, allowing us to check in early, which we really appreciated. However, the hotel itself felt quite run-down. There was a noticeable smell of cigarette smoke in the corridors and even in our small room. Unfortunately, there were no activities or amenities for children during our stay. The kids’ pool was damaged and out of order, which was disappointing.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for sharing your stay experience with us. We sincerely regret that we were not informed of these issues during your visit and were therefore unable to address them promptly. Please note that our hotel lobby offers children's handicraft workshops, and the children's pool has now been restored to normal operation. We eagerly look forward to welcoming you back and wish you continued happiness in your daily life.
Ken Leong
Elegant Queen Size-sängrum
Bodde på feb. 2025
Res med vänner
12 recension
9.0/10
Utmärkt
Publicerades 11 mars 2025
Hotel quality, location on the island both good. The only problem most of the retail / restaurant are not open
Översätt
Svar från boendet: Dear Guest,I am King Leon, the guardian of the Kingdom of Oubao. I am very sorry that we failed to provide you with a satisfactory stay this time. I hope you can accept our sincere apologies. We are very glad to know that you are satisfied with the quality of our hotel and its location. We have always been committed to providing guests with a comfortable environment and a convenient location so that you can fully enjoy the beautiful scenery of the island. Regarding the situation you mentioned where the retail stores and restaurants were not open, we are very sorry for the inconvenience caused to you. Due to seasonal or other uncontrollable factors, the surrounding facilities of the commercial street may be temporarily closed. We suggest that you contact our front desk team before your stay to get the latest business information and recommendations for other available dining and shopping options. We sincerely hope that these minor inconveniences have not affected your overall stay experience. If you have any other needs or suggestions, please feel free to contact us. We look forward to welcoming you again in the near future and providing you with even more perfect service.
Gästanvändare
Elegant Family Friendly Room - Triple Occupancy
Bodde på jan. 2025
Familj
5 recension
5.5/10
Publicerades 4 mars 2025
A big hotel and the family room is big. But note that the single bed is actually a bed for children and it is hard. Nothing much to do on the island. Hotel is far from sights.
Översätt
Svar från boendet: Dear Guest, Thank you for your valuable suggestions. Our hotel provides complimentary shuttle services to various attractions. Wishing you a pleasant day!
Gästanvändare
Elegant 2-bäddsrum
Bodde på jan. 2025
Par
6 recension
10.0/10
Enastående
Publicerades 2 mars 2025
Check in staff Ms 吴is very helpful to explain how
to reserve dinner and breakfast. And Ms 莯莯had arrange to deliver a birthday cake to me.
My room is picture of Penguin, clean and brightly
Översätt
Svar från boendet: 尊敬的賓客,您好!歐堡王國的守護者--國王萊昂向您表示最真摯的問候。十分感謝您對於我們服務與客房衞生的認可以及肯定,我們為此深感榮幸。看到您給我們的全5分好評,萊昂和酒店全體同事都十分自豪。期待您能和身邊的家人朋友分享您在海花島的美好時光,希望能在歐堡酒店與您再次相遇~祝您生活愉快!
David
Elegant Queen Size-sängrum
Bodde på juli 2024
Par
3 recension
9.0/10
Utmärkt
Publicerades 18 aug. 2024
Have our one night stay at this huge hotel. Room was clean & served with great breakfast. Definitely worth the stay for the price that we paid for.
Översätt
Svar från boendet: Dear guest, hello! The guardian of the Kingdom of Augsburg, King Leon, extends his sincerest greetings to you! Thank you very much for sharing your stay experience. We were unable to receive your full 5-point review, which is a bit regrettable for Leon. This indicates that we still have room for improvement, and we will continue to improve our service details to accept your next visit and inspection, striving to receive your full 5-point affirmation next time. Wishing you a happy life!
Prisca Thong
Elegant Queen Size-sängrum
Bodde på dec. 2024
Par
4 recension
8.0/10
Mycket bra
Publicerades 20 mars 2025
I find the Reception service when I checked into Forest Castle lacking.
Breakfast was good and has a big spread.
Översätt
Svar från boendet: Dear guest, hello! The guardian of the Kingdom of Augsburg, King Leon, extends his sincerest greetings to you! Thank you very much for sharing your stay experience. We were unable to receive your full 5-point review, which is a bit regrettable for Leon. This indicates that we still have room for improvement, and we will continue to improve our service details to accept your next visit and inspection, striving to receive your full 5-point affirmation next time. Wishing you a happy life!
Vivien Siew Eng
Elegant Queen Size-sängrum
Bodde på dec. 2024
Familj
2 recension
8.5/10
Mycket bra
Publicerades 14 jan. 2025
Breakfast was good but lots of guests - crowded.
Our family room was big but the two other double rooms were rather small.
Overall we enjoyed our stay there.
Översätt
Svar från boendet: Dear guest, hello! I am King Leon, the guardian of the Oubao Hotel. Seeing your full 5-point review, Leon and all colleagues at the hotel are very proud. Looking forward to sharing your wonderful time on Haihua Island with your family and friends around you, and hoping to meet you again at the Oubao Hotel~Wishing you a happy life!