Dar es Salaam Serena Hotel

Very poor. Old hotel, washrooms need improve a lot.

酒店早餐很豐盛！ 環境：優美！ 設施：電視空調熱水器吹風機 衞生：乾淨衞生 服務：服務也很好！小黑送行李進房間

在坦桑尼亞很滿意的酒店

房間乾淨整潔安全舒適

位置、服務、環境都不錯。

We had two stays here in December, a two night and a four night stay. Check in smooth and quick and we soon shown to our room on the seventh floor which had an executive lounge where we were able to chill out. The room was spacious and clean. But on both occasions we had problems with the AC which was not working. December is very hot in DSM so the room was like a sauna and very uncomfortable. We reported this and both times someone did come round to try and fix it but made no change. During the second stay they brought a cooler - unfortunately it made more noise than cool the room. The other rooms in our party did not have such problems. It did spoil our enjoyment as the room was like a sauna. The hotel location is perfect for exploring Dar. Outside the hustle and bustle of the city but not far away. The breakfast was top notch. A very good selection every day with local delicacies like mbarazi and mandazi to go with the usual egg station and bakery station. All complimented a by a large selection of fresh fruits.

I just arrived the Dar Es Salaam Serena Hotel after a 13 hour journey from Cairo via Muscat and Zanzibar on Oman Airlines. I needed to freshen up, have a few pops and then eat some food. They could not have been more welcoming of hospitable. John in the bar is a pro. If you’re thirsty order the Kilimnajaro Lager. It quenches the thirst and goes down easy for about three bucks a pop. If, like me, you were hungry and wanted some comfort food, which for me is Indo-Pak cuisine, I can tell you the chicken tikka masala is both delicious and ample. Comes with rice and chippati (they call it chippat) bread. I asked for extra chilis on the side and they were “kick ass.” Not for the faint of heart, but if you want to kick up “mildly spiced” out of white bourbon realm of heat, they do the trick. Six stars out of five or a hundred and one of a hundred. Extra credit for sure. Already loving Tanzania and the Dar Es Salaam Serena Hotel. John the bartender is an Ace!

The experience at Jahazi restaurant was memorable, thanks to highly professional and welcoming staff like Elizabeth. The atmosphere was serene, and the food was superb. I highly recommend the hotel to all who want to experience the best and don’t leave the hotel without visiting Jahazi restaurant.

The hotel was a little tired - there were small things that could be improved, but it’s still one of the best hotels in Dar es Salaam, and generally it was fantastic and the staff were super friendly! Excellent service, nice outdoor terrace bar.