Summit Swiss Heritage Resort & Spa

Good view of mountains, although I could see Mt Kanchanjonga only one morning out of 4 nights stay. Room was comfortable but heating was by electric heater, making air very dry . Staff were friendly and helpful.,especially receptionist Pranesh.

My stay at Summit Swiss Heritage resort& Spa, Darjeeling was truly unforgettable! Room 303 offered a stunning view of the majestic Kanchenjunga on clear days, making every moment special. The staff was incredibly warm and welcoming, ensuring a seamless and comfortable experience. From the delicious food to the lavish breakfast spread, every meal was a treat. The hotel’s lift added to the convenience, making movement effortless. If you’re looking for breathtaking views, exceptional hospitality, and a relaxing getaway, this is the perfect place. A must-visit in Darjeeling!

We booked the heritage hotel based on great reviews instead of Ramada. As the booking was not confirmed, we called and mentioned it to the representative mutiple times that we have to check in at 21 feb and checkout at 22 feb as we have a flight. We even paid 50% advance on the 20 In return they confirmed back the same. Now upon reaching the hotel we got to know that your management had done the booking for the 22 instead of 21, then after explaining them and proving it to them, they gave us someother room in the other building, even inspite of telling them very categorically that we specifically booked the deluxe room in the heritage wing with city view. As we were exhausted we accepted the room but the room had bed bugs and by morning my entire back had rashes from it. The point is they didnt even bother explaining the situation and instead the behaviour was to take it or leave it. As we were asked to pay in advance we had no other option rather than going to this property. This was our first time in Darjeeling and we cancelled ramada for your hotel and this is what we got in return. Pathetic experience and will never recommend and come again

Had a wonderful experience at Summit Swiss Heritage Hotel Darjeeling with very friendly Captain, helpful staffs and with their top notch service. Constantly greeting guests and mindful of their customer needs. BIG THANKS to "A LADY IN BLACK" madam Reshma😘 she is the best there, doing a fantastic job , she made sure we had a great experience and had a little talk with her that made our day. See you soon madam😘❤️ Rooms got equipped with everything we needed, decent room ,comfortable beds, everything was on its perfect place. Also the Restaurant which was extremely clean n fresh. The food was incredibly flavorful and cooked to perfection! Thanks to their Chefs Uplifting music at night and a cozy inviting atmosphere with a perfect location. An overall lovely experience, highly recommend

Located on the Mall road, 7-10 min walk to the famous Kevs. Though the road is super crowded with cars, in fact the entire Darjeeling was cramped up during the holidays . We were in a mountain view room and Kanchanjunga didn't disappoint us even on a single day...even the food in the hotel was sumptuous.

Good hospitality..and good behaviour... thanks for everything ..,................................................................................ . ............. . ...................... And also thanks to Pradesh Roy