Summit Grace Boutique Hotel & Spa

Our travel agent Galaxy Tours and Treks booked this hotel, and obviously I saw the beautiful photoshopped pics. The is part of Summit Range hotels. It’s an old building with lots of stairs. We were shown the 2 chalet rooms. One of the had the balcony but is was next to noisy machinery so we knew we won’t be using the place. This chalet with balcony was smaller also and its floor boards were creaking. We took the other option 401. It was slightly bigger but had the creaking floorboards as you enter the bathroom space. Though there is constant supply of hot water the bathroom smelled was masked well. By the next morning the stench of urine was unbearable. I had to ask for housekeeping to scrub the bathroom but they just added liquid freshener which just masked the smell. The upstairs room with bed is good in concept however it was dark despite lights. Also the ceiling arch doesn’t help for a tall person and you have watch your head when getting out of bed. The downstairs bed was not cleaned and made either because it was stained and dirty. Kitchen has limited continental food options and somethings like puri was too chewy. Summit hotels have QR code system which has the option of all day dining. However when we tried to order they told us that kitchen would open at 7.30.pm. So we went out to have dinner and see the market place. Overall after staying Shanker Palatial and other 4* hotels, this place is pale in comparison and worth questioning why it is a 4* hotel. The ammenities are baud and standard as in all hotels.

I had a lovely time with my family in Summit Grace Hotel Darjeeling. I loved the ambience, food and the services were all good. Overall it was a great stay, amidst the nature. I would love to visit again if I can next time. Thank you for everything.

I only stayed for a day, but it felt like a home like I had been here before, too. Staff are really lovely and friendly, specially Miss Sabina, she's been really helpful and offered me good food. Overall an good experience, surely visit again.