Holiday Inn Express London - Dartford

Holiday Inn Express Dartford is very similar to other Holiday Inn Express we have stayed in. The check in service was good and I was offered a drink on the house while waiting to be checked in. Karen at the check in desk was very helpful, showed me the available rooms and explained other options, provide additional towels when requested. The hotel appeared fairly full. Also when requested they extended our stay and check out to noon rather than 11am. So, it appears a better value than other similar chains, especially since in offers breakfast, whereas other places you have to pay extra for breakfast

I have booked it for a friend and my friend detected illness and had to take a serious operation hence she couldn’t go to the trip. I didn’t get any notice from the hotel to check whether I would stay or not. In the end I was charged full price without staying there. It’s a shame that they couldn’t put other people’s sickness into account. 英国的酒店缺乏人文关怀，朋友生病需要开刀，并不接受取消。

Had a brief over night stay, on the whole good for the money. Tho a couple of things : 1. Didn't know had to pay for parking 2. Heater took ages to work out, and get warm 3. No TV remote 4. Couldn't get out of car park for the shear volume of large gas canisters in the road Breakfast was good value and plentiful Staff were pleasant and helpful

Great stay. Highly recommend! The hotel was clean, tidy, and well-maintained. The reception staff were friendly and clear when explaining room details, breakfast times, and other essentials. Check-in and check-out were smooth and efficient without unnecessary delays. Overall, a hassle-free and pleasant experience—perfect for a comfortable stay.

Service is always good. Friendly staff always helpful. Would definitely recommend.

It was a good stay, location is a bit tricky but staff were really nice. Breakfast was also okay.