Elea Beach Hotel

У отеля отличная локация, бесплатные лежаки в достаточном количестве, пляжные полотенца выдают за депозит. Завтраки хорошие. Персонал дружелюбный, на ресепшен есть русскоговорящая девушка Татьяна, всегда подскажет, поможет. Из минусов: не всегда чистая уборка и не предоставляется шампунь, гель, кондиционер для волос.

We are currently staying at Elea Beach Club, where we are spending a significant amount of money on our stay, meals, and high-end wine bottles. Yet every time we come to the à la carte restaurant, we are treated with indifference. Today was the last straw. We arrived for lunch after 3 PM. The restaurant was nearly empty. We politely asked for a sea-view table — all of them were free, though marked “reserved.” The waiter, Ntais, coldly told us they were not available because they were “already booked.” Apparently, “booked” only for us. A few minutes later, two older ladies walked in. They saw the “reserved” sign and respectfully chose a table inside. Then comes Ntais — the same waiter — who invites them to sit at the very sea-view table we had just requested. The one that was “reserved.” To make things worse, we ordered a medium-rare filet, but what we received was clearly a different cut of meat altogether. When we politely asked for clarification, Ntais responded with arrogance and a rude attitude, as if we were bothering him by simply asking about what we had been served. This kind of treatment is unacceptable and reeks of prejudice: young people? So, you must not spend much or tip well. Are we wrong? Maybe. But the facts speak for themselves. Such behavior not only ruins the experience but also damages the image of the entire hotel. We will file a formal complaint to the management, because these dynamics should have no place in a venue that claims to offer excellence. If you happen to be served by Ntais, do yourself a favor: choose a different restaurant.

AN AMAZING TRIP AND LOCATION AND STAFF, 3 POILS AND STUNNING VIEWS, RECEPTIONS STAFF ARE WELCOMIN, THE ANIMATION WAS OK, BREAKFASTHAS MANYOPTIONS.. REALLY ENJOYED MY STAY ...ESPECIALLY DORA SO ACCOMMODATING AND HER MASSAGE WAS ONE OF THE BEST IVE HAD IN YEARS!!!