Fairfield by Marriott Dehradun

Great service and overall experience!

Clean and nice hotel Spacious room Nice breakfast

Very pleasant trip to Mussoorie and sightseeing around the area. Our driver was very pleasant, respectful, courteous and knowledgeable. His name is Praveen. I would definitely recommend him for reward. Also would recommend to visit Surkanda temple to view Himalaya.

Amazing food and service by the whole team. From the welcome on entry to constant checking if the guests are okay. Every time we walk through the doors, we are greeted with warmth and familiarity, making our stays nothing short of exceptional. The staff—everyone from security to the front desk and at restaurant —go above and beyond to ensure comfort and care, treating us like a valued family member rather than just a guest. Their hospitality is unmatched, and their attention to detail made our visit seamless and enjoyable. Be it welcoming smiles, the impeccable service, or the genuine kindness of the team, every interaction leaves a lasting impression. The atmosphere is inviting and It is rare to find a place that blends professionalism with such a personal touch, and courtyard Marriot, Dehradun does it effortlessly. I truly appreciate the incredible people who make every stay memorable. Looking forward to my next visit! Special mention of Ms. Chandani Bharadwaj, Mr. Ashish, Mr. Sumit, Ms.Kanchana, Mr.Hari and Mr. Kranti for their flawless service, really professional and attentive to all details and recommending alternatives (at the restaurant) to meet our specific requirements. The team is very innovative in creating new dish(s).

The bad experience started even before we left. Our group had booked n been given a confirmation in April of 2024. 3 weeks before our arrival, the hotel sends us an email telling us our first night had been cancelled without giving us an alternative. Their excuse was that it was caused by a technical glitch n that the hotel had been booked out by a wedding event. Our local friend then went to the hotel to demand compensation because it was affecting 4 couples who had come from Europe, Australia n South East Asia. The hotel then made arrangements to house us at another hotel for the night. Upon returning to the Marriott we were given a horrible room. The usb ports next to the beds didn't work n the technician could not fix it, the bathroom had only one hand towel n no face towels. The worst was to come in the evening. Just below us was some party and there was music thumping till 11pm. There was no consideration for other guests. A really bad experience.

Hotel stay was comfortable and staff was supportive. We even booked a full day cab service frok hotel. Our driver, Mr Praveen was very helpful in ensuring we reached all our destinations on time. With his help, we could even visit some tourist attractions post our office work, and still made to airport.