Comfort Inn & Suites

We were charged an extra $5 when we booked this room on the app. The reason given was for pool use, snacks, happy hour and a drink upon check in. When we arrived, the staff member seemed confused. If you're going to tack on extra fees, make sure your staff is aware! Her solution was to give us a pouch of cheezits and one bottle of water. The pool was as warm as a hot tub, which worked for me because the hot tub appeared brown. I think they used brown grout, which made the water an unpleasant color. The pool had a lot of sand on the bottom, but they were cleaning it when we checked out the following morning. Those checking in before us were told breakfast ends at 9, but they would stop refilling at 8:30. Keep that in mind when planning you're morning. Breakfast included waffles, eggs, sausage and potatoes.

The room was comfortable, very clean, well equipped with coffee, towels etc. The breakfast was delicious and fun to visit with other guests. Checking in was easy with very polite staff. It is a place we’ve used before.

The freezer in room refrigerator hadn't been defrosted for weeks & so built up couldn't get anything in it. Window had bullet hole from outside w shattered glass & had not been replaced. Bottled water not offered. Breakfast bordered on stingy - very basic w bagels & English muffins cut 1/2 & tiny muffins. Bed was comfie.. Tiny bathroom.

The only complaint I have is the beds were a bit uncomfortable, but in all fairness we sleep on Tempur-pedic at home. Also the washers were down. They did stop serving breakfast at 9 and stop refilling at 8:30 but they were kind enough to put out a few more items for us. Even though we were late it was all our fault.

We enjoyed our stay very much. The place was clean and quiet. The staff was very friendly willing to joke and help if asked. The breakfast was nicely set up and filling. Thank you for taking good care of us. This is an improvement since we spent the night here in November 2022.

The hotel was great and the staff are wonderful. The staff is helpful and pleasant and helped us so much after someone tried to steal my motorcycle. They made a number of calls on our behalf and even helped us find someone who could fix the bike. 👍👍

Average economy motel, bed highly sagging needing replacement, indoor hot tub and pool was very good. Breakfast was scrambled eggs, sausage, potatoes, make your own waffles in addition to the usual continental breakfast goods. It was a good breakfast. There was a transient hanging nearby. A bell at the front desk that customers ring when needing to check in would be helpful. I'm thinking this motel is operated on a skeleton crew, I get it. There is a 6% hotel service fee in addition to 8% state tax and 5% city/county tax. We would stay at Hampton Inn next time. Si Senor, a local Mexican food restaurant about 2 miles away, was delicious, priced good and we recommend it when staying in the area.

Overall bad experience for my adult son and myself. The room was OK except my son noticed the entry door had a badly bent frame near the lock indicating prior attempt at entry using a pry type device. However, our main problem was in the morning when my son went down to breakfast buffet while I was showering. He wasn’t aware of the ticket I was given for entry and since he left while I was in the shower I hadn’t had a chance to tell him. He said the buffet hostess was super rude and made a scene in front of the other patrons asking him his name and when he told her his and my name she told him ‘NO’ and never mentioned he should have a ticket. The whole experience was rude, loud, and obnoxious in front of the other patrons. When he came back to the room VERY upset we decided to leave, not use the hotel buffet breakfast buffet, and opted for a breakfast elsewhere in Deming this morning costing us another $30. We visit the area often for business but will not be staying at this hotel again, ever.

We were pleased with the service provided by the gentleman at the front desk. He was polite and friendly, answered any questions we had about places to eat while in town. However, we arrived on New Year’s Day so a lot of places were closed for this small town. We didn’t mind since we have been driving for about 5 hours. When we arrived we knew that the rooms might not be available for check in but the staff worked diligently to make one available