2 km North of Tianzhong Road, Shaolin Road, Dengfeng, Henan, 452470, ChinaVisa hotellinformation
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Gästrecensioner
4.8/5
Excellent
451 recension
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Verifierade recensioner
Läge och interiör4.8
Bekvämligheter4.8
Service4.8
Renlighet4.9
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Alla recensioner(451)
Positiva recensioner(447)
Recensioner med foton/video(157)
Elegant miljö(106)
Utsökt frukost(34)
Vänlig personal i receptionen(27)
Avslappnande spafaciliteter(17)
Utmärkt för barn(15)
Utsikt över trädgården(8)
Nära naturskönt område(8)
Utsökt buffé(3)
Negativa recensioner(4)
Álvaro Mendivil
Mongolian Style Double Bed Room
Bodde på okt. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 8 nov. 2024
Everything was amazing, the hotel was beautiful with an amazing view of the mountains. The staff was incredibly helpful and made our stay even better, especially Wang Jing who could speak English and helped us with translation. They even let us use the hot springs and pool after our checkout. The restaurant served delicious food at a very comfortable price. I stayed in a Mongolian type room and it was a great experience, very clean and confortable. I will definitely come back!
Översätt
Svar från boendet: Only when one's feelings run deep can one be deeply devoted. We can do much more for you than just this! We are very grateful for your praise of our front desk staff. We have conveyed your appreciation on their behalf. Treating every person around you with 100% sincerity and providing every guest with an excellent service experience beyond their expectations is what we at Xiaopeng have always pursued. We eagerly look forward to your next visit and wish you a pleasant life!
Gästanvändare
Mongolian Style Double Bed Room
Bodde på sep. 2024
Par
15 recension
5.0/5
Enastående
Publicerades 29 okt. 2024
We loved it here.
We stayed in the yurts and had an amazing experience. The room was super clean, the staff was super friendly, and the pool and hot springs were so relaxing and perfect for a day after walking on Songshan, which is very close to the hotel.
We would recommend it.
Översätt
Svar från boendet: Dear friends from afar: Thank you very much for your five-star review. The Mongolian yurt is our special guest room introduced this year. Seeing your approval, Xiao Peng feels delighted from the bottom of his heart. We provide high-quality service and prepare with care from the first time to every time. Our heartfelt intentions remain the same, warm at first meeting and still warm at every subsequent meeting. We look forward to meeting you again!
Gästanvändare
Garden VIP Room (2 beds)
Bodde på juni 2024
Par
3 recension
4.7/5
Otroligt
Publicerades 27 juli 2024
All in all we are quite satisfied with our short stay. We haven't used any of the hotel amenities like swimming pool or restaurant, so it's impossible to comment upon them. However, we'd like to say thank you to the stuff that is available any time. It turned out that one faucet didn't work properly and we only found it out at around 11 p.m. We called service number and the problem was solved within 10 minutes. One more pleasant thing is the pillow menu) The beds are generally very comfortable (unlike in many other Chinese hotels), but you still can choose an orthopedic pillow to your liking. That was very nice! Location is good (around 15 min to the mountain park entrance and to the bus station).
Unfortunately, we are not very happy with the view. (It was a mountain view room). Yes, we saw a pagoda and the mountains, but also the construction site right below our windows. Workes started their day at around 7 a.m., which was clearly heard in our room. In addition, there's some soft music constantly playing in the corridor. Definitely not for those who are sensitive to extra sounds.
Översätt
Svar från boendet: Dear guest, thank you for your stay and wonderful sharing. Please accept the sincerest greetings from all the staff of Dengfeng Jinpeng Ecological Hotel! Special thanks for your recognition of our service. At Jinpeng, each of our employees is a beautiful business card, providing meticulous care to every guest with thoughtful service and energetic smiles; Next time you come over, you can also try the dishes at the food court to ensure that none of the dishes will disappoint you! The issue you mentioned about the second floor sky garden is that Xiaopeng has been working on waterproofing the second floor platform recently, which has brought you an unpleasant experience. Xiaopeng is very sorry to have arrived! Xiaopeng sincerely looks forward to your return home and wishes you a happy life!
travelling with teens
VIP Room - Mountain-View (2 beds)
Bodde på okt. 2024
Familj
18 recension
3.0/5
Publicerades 10 nov. 2024
The hotel in it self was quite alright and the personnel friendly. Still our stay was not as we hoped for:
1)in the discription ( in the booking and in the info letter in the room ) it said the spa and swimming pool opens at 9, but indeed it first does at 12! As a family with 3 kids we had been looking forward to this special treat of a morning swim and instead had to go very disappointed without any swim at all! 2) We came to breakfast at 8:30 and a lot was already gone and wasn’t filled up. 3) They gave us the tip to go to the Luya waterfall but didn’t mention that on this season there was no water at all in the waterfall
Översätt
Svar från boendet: Dear valued guest, we apologize for not providing you with a satisfactory experience. We will immediately review and correct the information regarding the spa and swimming pool hours, and also enhance our staff training to prevent similar issues from occurring again. We have also communicated with the catering department regarding the timely replenishment of breakfast food, and will strengthen our supervision. Regarding the mistake in recommending LuYa Waterfall, we will be more cautious in recommending nearby attractions to our guests. We sincerely apologize for any inconvenience caused.
Gästanvändare
Mongolian Style Double Bed Room
Bodde på sep. 2024
Par
4 recension
5.0/5
Enastående
Publicerades 20 okt. 2024
We booked one of the special Yurt rooms and it was absolutely incredible. The view was as beautiful as the room. Great location for hiking the nearby area and had a wonderful breakfast as well. We would love to stay again!
Översätt
Svar från boendet: The warmest thing is not spring, but your affirmation, and the most comfortable thing is not the sunshine, but your warm comments! Thank you for experiencing our Mongolian-style king room. Your love is the driving force for us to continuously improve our service. We will make unremitting efforts to bring guests a more comfortable experience. We hope Xiaopeng can become your first choice for visiting Dengfeng. We sincerely look forward to your next stay!
Marina Gerasimenko
VIP Room - Mountain-View (Double bed)
Bodde på juli 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 10 aug. 2024
Beautiful hotel, excellent location, wonderful service and very tasty food. I recommend it to everyone and hope to come back here again
Översätt
Svar från boendet: Thank you very much for your five-star review. Seeing your full approval, Xiaopeng is happy in his heart. High quality service, attentive preparation, from the first time to every time, our intentions remain consistent. Warm at first sight, goodbye still, looking forward to meeting you again!
Mary Leonard
Garden VIP Room (2 beds)
Bodde på juni 2024
Res med vänner
5 recension
5.0/5
Enastående
Publicerades 29 juli 2024
This hotel is in a very serene environment that is beautiful! My friend and I loved the grounds, our rooms, and the excellent restaurant. Denfeng is a small but charming town and this is a perfect location to enjoy the beautiful nature in this area. The staff were very friendly, professional, and attentive. Gao Yupeng was especially helpful. He speaks English and had great information about the best places to go in the area and the best ways to get there. The only thing that my friend and I regretted is that we didn't book a longer stay. I would definitely stay there again, especially in the cooler weather because they have amazing looking hot springs.
Översätt
Svar från boendet: Dear guest, thank you for choosing to stay at Dengfeng Jinpeng Ecological Hotel. We are pleased with your recognition of the hotel in all aspects. Your full score review is the greatest affirmation of our work and will encourage us to continue to improve. The hotel is highly favored by many guests for its superior geographical location, personalized service, rich and delicious buffet breakfast, and warm and comfortable living environment. We hope that our elegant and dynamic environment, as well as our thoughtful and welcoming service, will leave you with unforgettable memories even after you leave. We sincerely invite you to stay again!
CallumS1991
Standardrum i business-klass
Bodde på apr. 2024
Par
40 recension
4.5/5
Utmärkt
Publicerades 23 juni 2024
Aside from taking too long to check in the foreigner ID's compared to other hotels, we had an enjoyable stay here. The hotel rooms are spacious and nice. Food in the restaurant was alright but the breakfast was a bit meh on the quality. Overall though worthy of staying in if you're going to Shaolin Temple, you can also hike up Luya waterfall close to here (if the weather isn't completely dry like when we went)
Översätt
Svar från boendet: Jinpeng Ecological Hotel is located in the Luya Waterfall Scenic Area. From the hotel room, you can enjoy the majestic beauty of Mount Taishi. After daily naps, you can also take a walk around the park. Whether it's a room nap or a park tour, it can provide you with a fully relaxed check-in experience. There are both Chinese and Western restaurants on the first floor of the hotel where you can order. Next time, Xiaopeng will definitely recommend two special dishes based on your taste, so that you can eat well, stay well, and have fun without leaving your home! Looking forward to your next visit! Wishing you a happy life!
Lukas Duszak
Standardrum i business-klass
Bodde på apr. 2024
Par
15 recension
4.2/5
Mycket bra
Publicerades 24 maj 2024
Well... when we arrived we were very happy about the hotel, how clean it is and the location, etc.. The hotel staff was very helpful and friendly. They upgraded our stay to a better room for free and everything would be great if... if the swimming pool and hot springs would operate as it was the main reason of our stay. When we arrived, hotel staff informed us that the swimming pool is actually under construction, and that we can not use the hot springs, as... it's "too hot". However, we decided to stay at the hotel, and the stay was awesome!
Översätt
Svar från boendet: Dear guests, please accept our sincere greetings from Xiaopeng. Thank you very much for leaving us a detailed review amidst your busy schedule. We are all happy to know that you have had a pleasant time at the hotel. Regarding your mention that the hot springs and swimming pool are not open, and it is indeed during the seasonal transition that the swimming pool is preparing to open, Xiaopeng has reported your opinions to the hotel management. Thank you for your suggestions. We will serve every family member with care and look forward to meeting you again!
Siraaksorn
Garden VIP Room (2 beds)
Bodde på maj 2023
Affärsresenärer
19 recension
5.0/5
Enastående
Publicerades 29 juni 2023
Good time here . Nice staff . Nice view. Clean room good service .
Översätt
Svar från boendet: The warmest thing is not spring, but your affirmation, and the most pleasant thing is not the sun, but your comments that you have temperature! Thank you very much for your five-star praise, seeing you full of praise, Xiaopeng is happy. High-quality service, attentive preparation, from the first time to every time, our heart is always the same, the first sight is warm, goodbye is still the same, looking forward to meeting you again!
Gästanvändare
Garden VIP Room (2 beds)
Bodde på juli 2023
Par
4 recension
4.2/5
Mycket bra
Publicerades 2 sep. 2023
Very good hotel, very good room with a lot of space, nice swimming pool. Nice staff, very satisfied
Översätt
Svar från boendet: Seeing your comments, Xiaopeng and his friends are extremely happy. It is an honor for our service to receive such high praise from you, and we will continue to maintain this warm and sincere service for our customers. Comfortable, quiet, warm, and simple accommodation space is the lifestyle we Jinpeng people are committed to creating for you. Where will you be next? After the separation of travel, we must take good care of ourselves. On the journey, we keep running around, remember us Jinpeng. Come and take a look often, we look forward to your next visit!
Daniel 潘
Sunshine VIP Room (2 beds)
Bodde på mars 2024
Par
15 recension
4.7/5
Otroligt
Publicerades 7 apr. 2024
Good service, nice hotel.
Översätt
Svar från boendet: Dear Peng friend, please accept Xiaopeng's sincere greetings. Thank you very much for taking the time to leave us feedback amidst your busy schedule, so that every guest can enjoy a value for money excellent+service experience, which has always been Xiaopeng's pursuit. Xiaopeng eagerly looks forward to your next visit and wishes you a happy life!
Svar från boendet: 尊敬的客人,您好!非常感謝您對我們酒店的高度評價與認可!您的滿意是我們全體員工最大的動力。我們一直致力於為每一位客人提供熱情、專業且貼心的服務,很高興能讓您有賓至如歸的體驗。對於您提及的温泉設施、房間舒適度、早餐豐富度等方面的肯定,我們深感榮幸,這也激勵着我們不斷保持並提升服務品質。關於西餐廳晚上開放的建議,小鵬已上報給酒店管理層,感謝您提的建議。爭取早日為客人提供更完善的休閑餐飲服務。期待您的再次光臨,相信我們會給您帶來更優質的入住體驗!願您在今後的旅程中一切順遂!
Svar från boendet: 親愛的賓客:在這寒冬時節,最暖不過您的這一番誇讚,真心感謝您選擇下榻我們酒店,還抽出寶貴時間給予好評!知悉您十分滿意我們的環境與設施,全員倍感振奮。前台的範曉星經理看到您的表揚更是激動不已,能為您的旅程添彩,是她莫大的榮幸。為您免費升級房型、送上温泉體驗,都不及您這份認可珍貴,我們一心想讓每位貴客都有超值享受。 此後寒來暑往,我們定守好服務初心,盼與您重逢!