Sky Star Hotel KLIA/KLIA2

It was ok for a transit hotel, the minus is that it is far from any convenience store so it's a bit difficult to buy food around or any other necessities.

Aircon not cool.. Room quite old,pipe at besin lickings.no hairdryer and light not suitable for doing makeup.. only the staff are good..

Very good and professional staffs great location veey clean

Service overall ok but something to smell smoking smoke in the room,quality enviroment to bad..next time maybe repeat booking because to cheaper different another hotel,tq

1. Location is quite isolated in terms of availability of amenities i.e. no mall, limited sundry shops and restaurants, mostly mamak shops. Near to KLIA & KLIA2 by car (20 mins). Very near (10 mins) to Salak Tinggi ERL Station Park n Ride. 2. Cleanliness - Acceptable for a budget hotel, no complains. 3. Service - Frontdesk staff is friendly and responsive to queries. 4. Facilities - The toilet is in need of improvements eg. no toiletries except for toilet paper which has no toilet roll holder to put on; the sink tap / faucet leaked and wetted the floor when in use; the sink table is so small that there is not enough place to put our own toiletries on it; the shower spray needs to be replaced and the water pressure is so low with the water trickling down and took us so long to bathe. Main consolations : 1. Aircond worked 2. Wifi is strong 3. Bed is comfortable 4. Room is spacious enough for 2 medium luggages. 5. The rooftop restaurant is our main consolation - the lady who served us is very friendly and kind, food is delicious and very affordable.

Whole hotel was citrate smell.. when I arrived at hotel no speak English. Felt like middle of no where. When both were agreed to check in 8 am and check out at 6.30 pm. When I arrived no one was there . Hotel helpers did not speak English.. after a long flight, we were sleeping at the lounge for 40 mins. When we checked in our room was full cigrate smell.. we already tired , my kids went sleep. Can’t be bothered to go and complain. Since I paid 60+ NZD . We did not get what we paid for