Grand İtimat Hotel

I and my fiancé were in Denizli for our engagement party with our family member. Me and my partner chose this hotel. But it was total disaster. They didn’t accept my fiancé to the hotel because of we have different surname. we stayed at different hotels because of their ***** manager. Thanks to trip.com they handle this very well and at least they cancelled my other days. I don’t recommend this hotel in anyway. This kind of ideology shouldn’t have a hotel business.

遇到過的最垃圾的酒店。A worst hotel we have met. This hotel very poor

Last minute reservations were made at the hotel. It was our first time to this area as tourists. We were driving to Pamakule and got the incorrect impression from ******* that the hotel is minutes from Pamakule and great choice for tourists. Unfortunately, it is not and next day it took us around 45 minutes to get to Pamakule. Pros: business hotel with a comfortable and great room, breakfast, customer service and comfortable accommodations. Room was well equipped and comes with in room coffee, safe, good size and clean bathroom along with two bottles of water. I had best sleep in that bed. Great customer service from the person who takes care of guests upon arrival and takes you to your room but average from reception. Free covered parking. Cons: hotel does not have a restaurant and we were too tired to venture out although it was only 7 or 8 pm, the area looked deserted. There was a lot of traffic but t was hard to get to the hotel using google directions. Luckily we had some snacks to munch so we survived. Hotel is in a commercial looking area so was quite dark outside and it was raining so we couldn’t find places to eat. It is far from the tourist attractions and hotel staff had no tours, brochures or information to help us next day as they deal with business people per them. Room was very hot so we can only sleep with heating off and windows open with my handy travel fan. I do not recommend for fun but great if you have business in the area.

My husband and I stayed at the Grand Itimat Hotel in Denizli for 1 week in June 2024. We would like to express how professionally the hotel was run. Ahmet, who was the Manager at reception together with his team were all very helpful and would assist us with any enquiries we had. It is rated as a 4 star hotel with a 5 star quality and service very experience friendly staff throughout the hotel. It is centrally located with bus routes nearby. Should anyone be thinking of visiting PAMUKKALE in Denizli we highly recommend staying at the Grand Itimat Hotel. We would definitely stay there again if we visit Denizli. Sevin Hasan Mehmet

Denizli'de akşam saatlerinde konaklamak için yer ararken spontane olarak bulduğum bir yerdi. Önceden ayarlamamıştım. İçeri girdiğim andan itibaren otel personeli çok ilgilendi ve yardımcı oldular. Otelin kendine ait otoparkının olması çok büyük avantaj. Otel çok temizdi. Kaldığım oda çok geniş ve çok temizdi. Odada sizin için her şey (tarağa kadar) düşünülmüştü ve sterilizeydi. Banyonun çok temiz ve çok geniş olması gerçekten şaşırtıcıydı. Odada 1 adet çift kişilik 1 adet tek kişilik yatak mevcuttu. Yataklar oldukça geniş olmasına rağmen oda oldukça ferahtı. Dolap bir otel odasına göre gerçekten çok büyüktü, bayağı 4 kapılı bir gardırop vardı ve okadar güzel dizayn edilmişki odada yer kaplamamış. Otelde sigara içilen ve içilmeyen katlar olması şaşırtıcıydı. Sabah kahvaltısı çeşitli ve yeterliydi. Personeller gerçekten çok ilgili ve güler yüzlüydü. 1 gece konakladım ve çok memnun kaldım. Denizli'ye yolum düşerse hiç düşünmeden tekrar kalabileceğim bir yer. Tek eleştireceğim konu duvarlarda ses yalıtımının yeterli olmayışı. O yüzden 1 puan kırdım. Gece yan odada bir çift tartışıyordu. İstemeden tüm olaya hakim oldum. Duvarlara ses yalıtımı yapılırsa bence çok daha iyi olur. Herkese çok teşekkürler.

Calisanlar müşteri memnuniyeti saglamaya calisiyorlar Odalarda namaz kilmayi ogrenmek için kitaplar var . Rezervasyon yaparken degerlendirin. Mutfak gelismis degil, secenek cok yok. Ancak personel iyi, kibar. Resepsiyon yardimci, odalar temiz ancak duvarlar Ince gurultu odalar arasinda çok rahat gecirgen. Yandaki oda tv acinca sizde dinliyorsunuz