Elephant & Moon Resort, Mogan Mountains

We enjoyed our stay very much. The cabin was exactly as pictured. They had the heat on prior to our arrival which was most appreciated. It was nice to have a closet area with hangars and shelves in the main bedroom. The mattress was super comfy, unlike many hard mattresses we have experienced in some places in China. All staff personnel were extremely friendly, helpful, and accommodating. We used WeChat to communicate very easily. They were ready to be helpful with anything, from getting a ride to and from the cabin when requested, arranging a water activity even during off-peak season, remembering our preferences from one day to the next in the western restaurant , offering to make food that we might like...Definitely at the top of being the best customer service we have experienced in our travels. We were very appreciative of that.

The hotel is easy to find, staff was great and helpful. Different kind of activities, we had a great time. The cabin was great, all clean and new.

Lovely environment and facilities, super nice to go with kids and spend some time in the nature

一拖四來這裏度過了愉快的一天，這裏太適合户外給娃雞眼睛了，親近大自然，可以騎行 徒步，露營，採摘，還有看小動物，住了個獨棟小木屋孩子們都很新奇，晚上也特別安靜，冬天也不冷，工作人員臨近過年了還是有不少人在，服務很周到熱情，有求必應，還有一點是這裏寵物友好，狗子也一起在這裏度過了美好的一天。好評，下次可以推薦公司團建年會辦在這裏

設施：木屋的環境還不錯，麻雀雖小五臟俱全，除了沒電視以外都很温馨。衹不過帳篷是外搭，隔音效果一般，建議睡覺不好的可以自帶耳塞。 衞生：整體都很乾凈。 環境：度假村整體生態環境很好。 服務：很到位，電瓶車服務基本上等待10分鐘以內，會開到停車場來接，不用擔心。用餐早高峯的時候車子會緊張些，其他時候都很方便。 有免費的活動還有采摘體驗，天氣不好沒能體驗到篝火晚會水上項目等，否則就更超值了。 開車到莫幹山半小時，在這裏度假還是挺合適的，loft雖然説可以住四個人，但是我個人覺得衹適合2大2小，四個成人會很擁擠。 總體體驗感很好，遇到好天氣就好了。 2月份出遊供參考，不知道夏天是否會蚊蟲多。

帶長者小朋友出遊是個很不錯的選擇，春夏季應該更美，活動會更豐富些，房間衞生可以，度假區比較大打電話基本很快就能等到接駁車，這裏的服務人員態度都很好，臨走讓我們挖了一大袋新鮮的菜，前台小徐小姐姐也給送了小禮物，整體體驗棒棒，期待天氣暖和有時間再來！