Elephant & Moon Resort, Mogan Mountains

A pleasant stay experience, the hotel is beautiful, the cabin is quiet and comfortable, Xiao Li at the front desk is very good, I will come again next time. They are pet friendly and gave us a gift bag with pads, wet towels, a bowls and plastic poop bags.

We enjoyed our stay very much. The cabin was exactly as pictured. They had the heat on prior to our arrival which was most appreciated. It was nice to have a closet area with hangars and shelves in the main bedroom. The mattress was super comfy, unlike many hard mattresses we have experienced in some places in China. All staff personnel were extremely friendly, helpful, and accommodating. We used WeChat to communicate very easily. They were ready to be helpful with anything, from getting a ride to and from the cabin when requested, arranging a water activity even during off-peak season, remembering our preferences from one day to the next in the western restaurant , offering to make food that we might like...Definitely at the top of being the best customer service we have experienced in our travels. We were very appreciative of that.

It was an amazing experience. The workers are very friendly and helped us all the time. We did a lot of activities in one single day, such as Spa, hiking and archery. The hotel offers a bunch of activities to be enjoyed with friends and families.

Lovely environment and facilities, super nice to go with kids and spend some time in the nature

整體體驗感很好，後悔沒有多住一晚，房間比較有特色，居住感一般，不過很清凈，小朋友覺得很新奇。 活動很多，划船，户外遊樂場，挖筍，玩的開心極了。早餐一般，沒有面檔。 推薦入住，和森泊不相上下了。

終於住上娃心心念唸的小木屋了，這次的象月湖度假谷有很多驚喜，木屋樓上樓下各一個房間，外面還有露台，空間很大，設施也很齊全，唯一不足是隔音一般，也還在接受範圍，很早就被鳥叫聲喚醒了。 整個區域內還有大草坪，竹林，另外就是各種活動都可以參與，體驗了一下天鵝船，挖筍，萌寵，小童樂園，可以玩一整天。