Holiday Inn Derby - Riverlights recensioner

Svar från boendet: Dear Ms Holmes,Thank you for your thoughtful review! We’re delighted to hear that you had a lovely stay and enjoyed the hotel's convenient location, especially for attending the women’s football at Derby Pride Park. It’s great that you found the room spacious and appreciated the breakfast selection and the staff's service.We also appreciate your feedback regarding the cleanliness and maintenance of the room. We sincerely apologize for the issues you encountered, such as the rubbish, dust, torn sheet, and the bedside lamp. These are definitely not the standards we strive for, and we will address these concerns with our housekeeping and maintenance teams to ensure they are resolved promptly.We hope to welcome you back soon for another enjoyable stay! Thank you again for your valuable comments.Best Regards, Sneha SubramoneyGuest Service Assistant Holiday Inn Derby Riverlights | an IHG Hotel

Svar från boendet: Dear Guest,Thank you for your feedback! We're so glad to hear you had a great stay. We look forward to welcoming you back soon! Best Regards, Sneha Subramoney Guest Service Assistant Holiday Inn Derby Riverlights | an IHG Hotel

Svar från boendet: Dear Guest,Thank you for your review! We do apologize for any inconvenience caused by the facilities, and we are continuously working on improvements to enhance the guest experience.Additionally, we will keep in mind to tell our guests to pay attention to the bus lanes in Derby to avoid any potential penalty tickets while driving.We truly appreciate your feedback and look forward to welcoming you back in the future!Best Regards, Sneha Subramoney Guest Service Assistant Holiday Inn Derby Riverlights | an IHG Hotel

Svar från boendet: Dear Guest, Thank you so much for your kind words! We're thrilled to hear you had an excellent experience and that our staff made such a positive impact. We'll be sure to pass along your compliments to our staff! We look forward to welcoming you back for another fantastic stay soon!Best Regards, Sneha Subramoney Guest Service Assistant Holiday Inn Derby Riverlights | an IHG Hotel

Svar från boendet: Dear Guest,Thank you for sharing your experience! We're glad to hear that you were satisfied with the spacious room, and that it was comfortable for staying with your two children. We apologize for the inconvenience regarding the facilities. We are continuously working to improve the amenities to ensure a more comfortable stay for our guests. Thank you for your feedback, and we look forward to welcoming you again!.Best Regards, Sneha Subramoney Guest Service Assistant Holiday Inn Derby Riverlights | an IHG Hotel