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Verifierade recensioner
Läge och interiör8.1
Bekvämligheter7.9
Service7.8
Renlighet8.0
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Alla recensioner(49)
Positiva recensioner(45)
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Negativa recensioner(4)
Gästanvändare
Tvåbäddsrum
Bodde på mars 2025
Res med vänner
1 recension
7.5/10
Publicerades 5 apr. 2025
A very pleasant stay at the hotel in Derby. The check in service was very efficient and the corridors and room were very clean.
Översätt
Utitofon
Dubbelrum
Bodde på okt. 2024
Ensamresenärer
11 recension
6.5/10
Publicerades 6 nov. 2024
The room had a stench probably from the old carpets. Needs to be changed
The breakfast here is delicious and staff (Charlotte and Rylan) are polite and very helpful. I had vegan bacon and sausages cooked especially. The children love the breakfast too and feel very welcome. The toaster was slow and not very effective but everything else was great.
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Gästanvändare
Bodde på apr. 2025
Familj
10.0/10
Enastående
Publicerades 8 maj 2025
Great hotel very central,rooms are good staff are good food is delicious always a pleasure to stay here a short walk to the city centre and cathedral a nice walk along the river to pride park home of derby county football club a good choice of hotel.
Översätt
Gästanvändare
Bodde på apr. 2025
Par
8.0/10
Mycket bra
Publicerades 6 maj 2025
The room was very nice and the bed was very comfy I would stay here again and very clean room and nice and warm and the staff at breakfast was very nice and helpful so I stay was very nice highly recommended stay here thank you very much and it was clean everywhere
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Gästanvändare
Bodde på apr. 2025
Annat
10.0/10
Enastående
Publicerades 4 maj 2025
Clean rooms and good atmosphere. Received a warm welcome at breakfast from Charlotte and colleague! Lovely selection of yogurts, fruit, cereal, granola and a cooked breakfast (full English)! The staff were even kind enough to turn down the music for my husband and I as it was a bit loud for us. With this attention to detail, we would definitely come back 100%!
Översätt
Cosmopolitan304855
Bodde på mars 2025
Ensamresenärer
10.0/10
Enastående
Publicerades 29 apr. 2025
What can I say about Premier Inn Riverlights Derby? Well I can say excellent. Staff always so friendly, always a smile & fall over themselves to help. Rooms are spotless & comfortable. If you need a place to stay in Derby I highly recommend them.
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Amanda S
Bodde på mars 2025
Affärsresenärer
2.0/10
Publicerades 14 apr. 2025
Absolutely disgusted with my treatment as a disabled person!!!! The food was dry and made me ill when i am never sick. The staff were so rude and promised i had a bath and lied to make me pay over the phone and even on arrival lied and said i had a bath just to make me pay and stay there!!!!! I cant stand in a shower im disabled.
Översätt
Traveler45381740240
Bodde på feb. 2025
Familj
10.0/10
Enastående
Publicerades 30 mars 2025
Please may I commend the staff who are named Danni, JP and Joe For their professionalism and care. I have visited this Premier on a few occasions and firstly Joe is a Donnett on the eggs without a frown she delivers well. JP is attentive, and caring and has excellent service delivery. Danni is everything staff should have, friendly, warm, supportive whilst being professional . My family enjoyed their stay and we would certainly come again
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Gästanvändare
Bodde på feb. 2025
Par
10.0/10
Enastående
Publicerades 29 mars 2025
Lovely hotel with some lovely staff like Rylan and Samara at breakfast this morning. Hotel nice and quiet and clean. Pay to have river review otherwise you'll just be looking at other windows apart from that all good. Oh and the instructions on how to operate the lifts are INSIDE the lift when really it should be on the wall by the card scanner and button - NO point in this information been inside the lift after you have figured it our !!!! Also no car parking here but there is a under ground car park further down the road.
Översätt
Gästanvändare
Bodde på feb. 2025
Annat
10.0/10
Enastående
Publicerades 17 mars 2025
This was the second time to stay here,and again it didn't disappoint, the hotel is very clean and so is the room, we had a meal on the first night, a very good value meal deal of a two course meal and a drink for £16.00, we also had a breakfast here and joined by some friends, unlimited either continental or cooked breakfasts, our friends were so impressed that they are going to call in for breakfast when they are in town next time, the staff at the premier are just so lovely, especially Ellie and rylan and the breakfast cooked by jo was everything it should be. The only down side was the room was quite warm and you couldn't open a window,but apart from that, the whole stay was really good.