Gästanvändare
3 maj 2024
This location left a lot to be desired. I’ll start with the good. The location is pretty good. Right next to the river and while not in downtown proper, the downtown area is walking distance away. Parking is validated by the hotel. Ashley at the front desk was professional. Now the bad. The bedsheets is what really gave this review a low score. The comforter had a large bloodstain. I called Ashley about the situation and thankfully she sent up housekeeping to get the sheets changed. As I noticed the housekeepers changing sheets, I noticed the mattress was stained up good as well. Overall cleanliness needs improvement in the hotel. The hallways were quite beat up and aging with sagging carpets, scuffed up walls and smelled musty. The hotel was busy with a lot of kids and it seems like there was a school trip. Kids shouting and running down the halls all night. The breakfast was very sorry excuse especially for Hampton/Hilton. I got there at 8 and they already ran out of hot food only having waffles, very stale bread, cereal, yogurt and rotting fruit. Again with there being a school trip, there was no where to sit and had to eat in my room. For being a downtown Hilton location, I expected better. While not the worst experience, it was far from good.
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