Pelican Beach Resort by Panhandle Getaways

The elevators were out of order for a large part of our stay, which was incredibly inconvenient for most of the guests.

I really didn't like being told that we had to wear a wrist band for our entire vacation, like we're teenagers at a club. The staff seemed really unhappy with life in general. The room smelled moldy when we arrived but wasn't too bad once we opened the balcony doors. There was a surprising amount of cookware which was nice. The tiki bar was good but I never found the cafe.

I was given an access code to the property. I made an attempt call the front desk of the resort to explain that the access code was not working when we arrived, then the front desk told me i needed to call *******, bc i booked with a 3rd party I needed to call ******* to get the access code (again), which mind you I already had it. But it was not working. I then called ******* and they told me they needed to to contact the resort as well. Neither parties were helping I waited over an hr and no one could help. I then called the number on the door which was another number for the resort. And that actually helped bc the gentleman had to RESET the code since the first code that was provided to me did not work. It only needed to be reset! The fact thatthe staff at the front desk of the resort did not explain that to me, and kept referring me to the ******* was upsetting. The gentleman who i finally spoke to knew that the door access code have issues as times but no one else would elaborate that to me.

Someone in the property next door or above us was drilling on the floor and it was very unpleasant as the noise was everyday t he at we were there. Also our apartment needed better maintenance as the shower glass door was having issues, the tv in the master bedroom was falling off the wall, and 2 elevators were not working so it would take long every time we needed to go up or down. I was not satisfied with the stay.

This condo was perfect and beach front. It was a perfect place for family but not only. I would recommend to everyone.

It's crazy to spend the money to stay here and the hot tub and pool close at dusk.