107 Kazi Nazrul Islam Ave, Ramna, Dhaka, Dhaka Division, 1215, BangladeshVisa hotellinformation
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1 natt
Gästrecensioner
8.1/10
Mycket bra
54 recension
För att säkerställa att de betyg som visas är äkta räknar vi inte bara ut ett genomsnitt. Vi tar även recensionens trovärdighet och gästens vistelsedatum i beaktande för att fastställa det slutgiltiga betyget.
Verifierade recensioner
Läge och interiör8.0
Bekvämligheter8.1
Service8.4
Renlighet7.9
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Alla recensioner(54)
Positiva recensioner(30)
Recensioner med foton/video(10)
Vänlig personal(8)
Utsökt frukost(6)
Negativa recensioner(1)
Gästanvändare
Svit
Bodde på okt. 2024
Affärsresenärer
14 recension
10.0/10
Enastående
Publicerades 27 nov. 2024
Hotellets frukost kan även innehålla fler grönsaksalternativ. Maten är relativt dyr och det finns inte tillräckligt med grönsaker. Rummen på 5:e våningen är fina, men hygienen på 4:e våningen behöver förbättras. Lobbyn är underbar, men presentbutiksinredningen luktar för starkt. Jag hoppas att allt kan bli mer balanserat.
KälltextÖversatt av Google
Svar från boendet: Kära uppskattade gäst, Tack för att du tog dig tid att dela din feedback om din senaste vistelse på Pan Pacific Sonargaon Dhaka. Vi uppskattar dina detaljerade kommentarer och är glada att höra att du tyckte om rummet på 5:e våningen och tyckte att vår lobby var lyxig. Vi ber om ursäkt för de områden där vi inte levde upp till dina förväntningar. Ditt förslag att inkludera fler grönsaksalternativ i vår frukostmeny noteras, och vi kommer att arbeta med att förbättra vårt utbud. Vi erkänner också dina farhågor om matpriserna och kommer att granska dem för att säkerställa att de ger bättre värde. När det gäller städningen på 4:e våningen tar vi upp detta med vårt städteam för att säkerställa att förbättringar görs. Vi beklagar den starka lukten i presentbutiken och kommer att vidta omedelbara åtgärder för att lösa problemet. Din feedback är ovärderlig för oss eftersom vi strävar efter att ge en balanserad och njutbar upplevelse för alla våra gäster. Vi hoppas att få möjligheten att välkomna dig tillbaka och överträffa dina förväntningar i framtiden. Med vänlig hälsning, Pan Pacific Sonargaon Dhaka
Himu
Rum Deluxe King
Bodde på mars 2025
Affärsresenärer
21 recension
10.0/10
Enastående
Publicerades 23 apr. 2025
I booked two rooms for 4 nights. We arrived hotel 9am but the hotel charged USD$ 106.00 for early check in. Breakfast was good
Översätt
Jasminelip
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Affärsresenärer
6 recension
7.5/10
Publicerades 25 feb. 2025
Should change to better hair dryer. Room sound proofing is bad. I can hear traffic noise whole night and party noise from beside.
Översätt
Svar från boendet: Dear Jasminelip, Thank you for sharing your feedback. We sincerely regret any inconvenience caused by the hair dryer and soundproofing in your room. Guest comfort is our top priority, and we truly appreciate your comments as they help us identify areas for improvement.Please rest assured that we will review the concerns you mentioned with our team to enhance our facilities and ensure a more peaceful stay for our guests. We hope to have the opportunity to welcome you again and provide a more comfortable experience.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
K…..
Rum Deluxe King
Bodde på dec. 2024
Affärsresenärer
54 recension
9.0/10
Utmärkt
Publicerades 9 feb. 2025
Receptionist should be a bit more respectful to customers and what they say. Not all customers are out to steal from the hotel!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your feedback. We sincerely apologize for the experience you had with our reception team. At Pan Pacific Sonargaon Dhaka, we strive to ensure every guest feels respected and valued.Your comments have been shared with our team, and we are taking steps to address this matter. We regret any inconvenience caused and appreciate your honesty.We hope to welcome you back and provide you with the exceptional service you deserve. Please feel free to let us know if there’s anything further we can do.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
AbdulHalim
Deluxe-tvåbäddsrum
Bodde på feb. 2025
Affärsresenärer
1 recension
8.0/10
Mycket bra
Publicerades 10 mars 2025
Good conditions. Breakfast is delicious.
Översätt
Svar från boendet: Dear AbdulHalim,Thank you for your kind words! We’re delighted to hear that you enjoyed our hotel’s conditions and found the breakfast delicious. Your positive feedback means a lot to us, and we look forward to welcoming you back for another great stay.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Nazir Dewan
Rum Deluxe King
Bodde på jan. 2024
Par
15 recension
10.0/10
Enastående
Publicerades 10 feb. 2024
We arrived early for our scheduled check-in time. Robin Edwards, the general manager, has given everyone instructions to take note of my two-day stay at the hotel. After receiving a welcome drink upon my arrival, the General Manager presented me with a unique gift. My check-in was finished in a matter of minutes. After I got in the room, a representative from three different hotels came to ask if I needed anything or if I wasn't satisfied with the space, there was another one available for me. Because of the excellent customer service and concern that made my day memorable, I felt a little ashamed now. Overall exceptional cervices
Översätt
Svar från boendet: Dear Esteemed Guest,Thank you for sharing your exceptional experience at Pan Pacific Sonargaon Dhaka.We are thrilled to hear that your stay started on such a positive note, with our General Manager, Robin Edwards, going above and beyond to ensure your comfort and satisfaction. It's wonderful to know that you received a warm welcome and a unique gift upon your arrival, and that your check-in process was swift and seamless.We are truly grateful for your kind words regarding our customer service. Providing memorable experiences for our guests is our top priority, and we are delighted that we were able to make your stay with us special.We appreciate your feedback and hope to have the pleasure of welcoming you back for another exceptional stay in the future.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Sebastian
Rum Deluxe King
Bodde på mars 2025
Affärsresenärer
12 recension
7.0/10
Publicerades 12 apr. 2025
Breakfast was good
Översätt
Gästanvändare
Rum Deluxe King
Bodde på mars 2024
Par
2 recension
7.0/10
Publicerades 15 apr. 2024
Nice place with better gym and pool area. The food served were better.
Översätt
Svar från boendet: Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Tamim Islam Joy
Svit
Bodde på jan. 2025
Ensamresenärer
2 recension
8.0/10
Mycket bra
Publicerades 15 feb. 2025
Great place
Översätt
Svar från boendet: Dear Mr. Tamim Islam Joy, Thank you for taking the time to share your review with us at Pan Pacific Sonargaon Dhaka. We look forward to welcoming you back soon.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Benoit
Deluxe-tvåbäddsrum
Bodde på apr. 2024
Affärsresenärer
6 recension
8.5/10
Mycket bra
Publicerades 27 maj 2024
Best location in Dhaka
Översätt
Svar från boendet: Dear Esteemed Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Water
Svit
Bodde på aug. 2023
Affärsresenärer
26 recension
10.0/10
Enastående
Publicerades 28 sep. 2023
Very satisfied for hotel services
Översätt
Svar från boendet: Dear Esteemed Guest,Thank you for your brief but meaningful feedback regarding your recent stay at Pan Pacific Sonargaon Dhaka.We are delighted to hear that you were very satisfied with our hotel services. Guest satisfaction is our top priority, and we are thrilled to have met your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent experience in the future.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Svar från boendet: Dear Valued Guest,Thank you for your continued trust and for choosing Pan Pacific Sonargaon Dhaka as your home away from home in Dhaka. We truly appreciate your kind words and your thoughtful observations.We are delighted that you enjoy the comfort and security we provide and that our rich and delicious breakfast stands out as one of the best in the city. It’s wonderful to know you found charm in the hotel’s historical ambiance and cleanliness — maintaining this balance is something we take great pride in.The swimming pool area, with its lush greenery and the seasonal beauty of jackfruit and wax apple trees, is indeed a favorite spot for many of our guests. We’re so glad you appreciated this tranquil corner of our hotel.It’s also an honor to have hosted many distinguished guests over the years, and we are committed to offering every guest the same level of excellence and warm hospitality.Thank you once again for your generous review. We look forward to welcoming you back on your next visit to Dhaka. If there’s anything we can do to make your future stays even more memorable, please don’t hesitate to let us know.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team
Gästanvändare
Rum Deluxe King
Bodde på dec. 2024
Ensamresenärer
1 recension
9.5/10
Otroligt
Publicerades 30 jan. 2025
非常に快適に過ごすことができました。
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your kind words! We are delighted to hear that you had a comfortable stay with us. Ensuring our guests' comfort and satisfaction is our top priority, and your feedback is truly appreciated.We look forward to welcoming you back for another wonderful experience at Pan Pacific Sonargaon DhakaSincerely Yours,Pan Pacific Sonargaon Dhaka Team
Svar från boendet: Dear Esteemed Guest,Thank you for taking the time to share your experience at Pan Pacific Sonargaon Dhaka.We are delighted to hear that you appreciated our high security standards and felt welcomed by our front desk staff. It's wonderful to know that you found our room service attentive and enjoyed the welcome fruits provided.We're thrilled that you enjoyed the serene ambiance of our lobby and backyard gardens, which provide the perfect setting for business discussions and relaxation alike.We appreciate your recommendation and look forward to welcoming you back for another enjoyable stay, whether for business or leisure.Sincerely Yours,Pan Pacific Sonargaon Dhaka Team