Joy Island Maldives by Cocoon Collection

酒店餐廳的廚師很好，很友善， 酒店的保姆很有耐心 英文很好 酒店管家和經理 能力很差，對比中國管家他們還需要有很大很大的改善。他們酒店的管家和經理我覺得他要再上一些持續進修課程，當管家的能力實在太差勁。原定預訂了兩晚水上屋帶泳池和一晚沙灘屋帶泳池，當我長途跋涉到達酒店，告訴我，我第一晚的水上屋帶泳池滿房了，安排第二種房間給我，旁邊還有很多不同國籍的人入住，只有我們是中國人，感覺就像被不認真對待，把我們的房間讓給了他人，水上屋帶泳池的定價比我們入住的房間是較昂貴的。他們給我們的彌補，只是我們用房間的差價買了。第二晚終於安排了我們入住水上屋帶泳池，但最令人憤怒的事情，就是要我們早上10:00把房間交出來，然後再轉去沙灘屋，我說退房時間不是12點嗎？為什麼要我10點就要把房間交出來？那為什麼？我昨天入住的時候不是早上呢？我小朋友還在房間裏睡覺。另外酒店的沙灘上有很多垃圾，馬爾代夫不是一個很漂亮的地方嗎？為什麼充滿了垃圾呢？這些都是酒店排出來的嗎？全部都是由鮮榨橙汁橙皮和其他水果皮？另外酒店毛巾是黃黃灰灰的，不是雪白的？

This was the most amazing holiday I have ever been on. From arrival to departure we were treated with such kindness. The island is surrounded by the clearest sea while underfoot is the softest white sand. It was just as anyone pictures in their head when they think of the Maldives. We stayed in a beach villa which was beautiful and opened straight onto the beach, just feet away from the blue water. The villa was spotless and beautifully presented, with a daily restocked mini bar. The main restaurant called Market was a short walk away and we were greeted and served by the most unassuming, gentle and beautiful staff. Nothing was ever a bother. The food itself was amazing, with many live cooking stations and copious amounts of fresh produce. The salads were especially great. We didn’t use the a la carte restaurants as the main restaurant served, in my opinion, a la carte food at every meal. A special mention has to go to our host Hassaan who was there for every question or booking we ever had. He messaged us every morning and checked in on us at every opportunity. He looked after us with kindness from when we stepped off the boat until we left. I doubt there would be a better host anywhere! We had the opportunity to chat to the hotel manager Bandula who seemed to always be around greeting the guests. A humble man who looked after his staff with great care. I would take no hesitation in recommending Joy Island to anyone and can’t wait to return! It was truly magical.

Wow what can I say…. This was the most amazing place ever. The beautiful island and resort is just like paradise- the perfect secret get away! First class service, excellent food, clean, lagoon villa that was serviced several times a day to stock the mini bar; and entertainment and drinks that complemented each other so well. The weather was cracking too in April- perfect. Perfect for couples, families and lone travellers. I went with my daughter and we were treated like royalty. Thank you to the fabulous staff there- they could not do enough for you!

We honestly had higher expectations for Joy Island due to the many positive reviews we had read beforehand. While we genuinely enjoyed our stay, the overall experience didn’t quite match what we had hoped for. Joy Island was pleasant enough, and we wouldn’t mind returning someday, but it wouldn’t necessarily be among our top choices. This isn’t meant to be a negative review at all, since we genuinely enjoyed our stay, but the value of a review lies in giving honest information to help future guests set realistic expectations. Nowadays, many resorts strongly encourage guests to leave extremely positive reviews and specifically mention staff members, but this often compromises authenticity, so I’ll avoid that here. Our arrival at Joy Island went smoothly. At Malé airport, hotel staff scanned our passports quickly, which simplified the check-in process. The speedboat transfer to the resort took approximately 45 minutes, shared with other arriving guests. Upon reaching the island, we received refreshing towels and welcome drinks, which was a nice gesture after traveling. However, the actual welcome felt rushed. Although each guest is assigned a contact person available via WhatsApp throughout the stay, the introduction we received at check-in was minimal. Instead of a thorough explanation of resort amenities and services, staff provided a simple instruction sheet and suggested we read it ourselves, inviting us to ask questions later. Excursion pamphlets were later sent via WhatsApp without any recommendations or guidance. Compared to other resorts, where staff typically take considerable time to introduce all facilities in detail upon arrival, this initial contact felt insufficient. The layout of the resort is pleasant, and we stayed in a Family Villa. This villa consists of two separate bedrooms, each comfortably accommodating up to three people, though two guests must share a double bed. Each bedroom has its own private bathroom. An inconvenience, especially during rainy or windy conditions, is that the two rooms are not internally connected—you need to step outside to move from one room to the other. In-room amenities included complimentary rosé and white wine, with additional beverages, chocolates, and sparkling water available for purchase. Dining at Joy Island generally functioned well, especially in good weather. All meals are served at “The Market,” an open-air restaurant styled like a marketplace with different stalls offering pasta, meats, seafood, bread, and other foods. The dining area has fans to ensure comfort, and for guests who prefer air conditioning—especially those with young children—there’s an indoor section called “Inside,” providing the same buffet. The dessert stall stood out, offering an impressive variety of high-quality options. Additionally, fresh pasta and mozzarella were prepared live at the restaurant several days per week, adding an enjoyable interactive element. One notable issue arose during our first dinner,

From the moment you arrive at the airport and are whisked off to the stunning joy island you feel special. The drums and greeting at the resort are the start of a magical stay. The island is beautiful, the staff are amazing, wish I could name them all but here are a few that really made are stay memorable Jaezy, Dita, Hilson, Aabish, Juni, Biki, Swatsu, Kuday, Zidan, Sandun and Niya. The resort with All inclusive does mean you can spend more if you are not careful with the added extras but this does not detract at all. The beach is pristine and the rooms are lovely, we had an over water villa with breathtaking views of the reef, this is prime snorkeling territory so make the most of it. Overall a lovely way to spend our honeymoon.

Wow. What an amazing place. From the second we arrived, we were greeted with friendly staff, given a cold towel and a glass of Prosecco - the service was honestly out of this world! Joy Island is beautiful and the room was 10/10. The staff who made our stay exceptional were Jazey and Chilli who consistently made sure we were having the most fun and the best holiday ever. Thank you to everyone at Joy Island we are SO grateful!