Gästanvändare
1 oktober 2023
DO NOT STAY HERE. We paid nearly $2000 for the 3 bedroom apartment and it is very obvious that they NEVER get cleaned. They may have ‘cleaners’ employed but they do not clean a single thing. The carpet is absolutely disgusting and if you have a crawling baby do NOT stay in here. The quilts are covered in what looks like poo or blood stains and we had to ask the ‘cleaners’ for new ones but don’t think they will put them back on for you, they will dump them in a pile on the lounge. You get given half the amount of towels you need for the people in the room and the sign says place towels in the shower and they will give you new ones. We had 6 people in our room and had to collect fresh towels from the pool area and they would take ALL 6 and replace it with 3. I don’t understand why a 3 bedroom apartment would have 1 bathroom but the 2 bedroom apartments have 2 bathrooms. We know this as family stayed on the other side and those rooms were slightly better. Our shower was so mouldy and the spa bath is broken, not that I would use it anyway cause I can’t even imagine the crap inside those jets when the entire apartment doesn’t even get cleaned. The shower door doesn’t even close properly ( see pics) so you either let the water pour out on the floor or use hulk strength to slam it shut as it scrapes all the metal. The bathroom door into the bedroom also has to be shut with hulk strength as it also scraped along the floor and gets jammed. Furniture was falling apart, beds, tables, lounges ( see pics) the table leg was about to fall straight off. Basically all the drawers were filled with crap left from the previous person that stayed, maccas coupons, face masks, chocolate and wrappers, a razor. Again I repeat, these apartments do NOT get cleaned. Oh and they give you 2 toilet rolls for a family of 6 and if you pop down to Woolies and buy your own so that you can actually wipe your bum and your family can wipe their bums, don’t leave your packet of toilet rolls near the toilet because the ‘cleaners’ will in fact start taking YOUR own supply of toilet rolls to put on the holders, taking WITH THEM half a roll of toilet paper that wasn’t used. All YOUR own toilet paper. Moving on to the kitchen, the website says fully stocked kitchen but if you were thinking of actually cooking in your oven think again cause 1. You will burn your hands off getting anything out cause there is literally nothing to use and there are also zero trays to actually cook anything on. The website also says fresh tea towels daily but we never had a single new one in 5 days. If you are also thinking you would like the convenience of a private washing machine, don’t bother, it’s broken and not one staff member will tell you and they don’t put a sign on it. There was, however, some tape in the lock section we took a guess that maybe it’s broken or was the tape so it didn’t close shut all the time and go mouldy. Well we opened the laundry liquid drawer and that was full of crap an
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