Microtel Inn & Suites by Wyndham Dickson City/Scranton

Microtel hotel is 2 star therefore cheap and cheerful. Our room was a little tired and dated however it was clean and the bed was incredibly comfy. Stayed for 3 x nights during US road trip which were three of the best nights sleep during our whole trip. Staff are really friendly. Room TV needs updated but WiFI is good. No bedside lamp so difficult to read if your partner wants to sleep. Free breakfast offering reasonable choice but basic - dining area becomes congested at peak times. Friendly little bar (Smilers) a few blocks down the road for good food and vibe..

La posizione è ottima. Colazione minimale ma i muffin molto buoni. Moquette in camera vecchia, cattivo odore in camera, parete dei muri e della porta della camera appiccicosi. Staff gentile e cordiale

What a difference a year makes! We stayed at the property last year and were very pleased. New owners are not keeping up the property to Wyndham standards. Which will result in us not staying there again and ultimately the failure of this property. Thank goodness for John at the front desk, he did everything he could with what he had to work with. The basic expectation of hot water and not having same was ridiculous and a rebate or credit should immediately be issued. complaints and deficiencies include, but are not limited to the following. Original room, did not have soap to wash your hands, the bathtub malfunctioned and would not hold water resulting in switching rooms. The replacement room refrigerator when opened spilled water all over the floor. There was no hairdryer and there was no hot water for a bath. The TV was unplugged and the remote control did not work. All in all very disappointing and not expected. The new owners need to get their act together.

I very much liked the gentleman running the desk. I called him and he was able to book that I liked. Very Helpful! The night that I checked in, my TV didn't work. John came to my room to look for what was wrong. We determined that the problem was the remote. John gathered other remotes and batteries to test and nothing worked. He spent a while trying to help me and continued to help other ppl who came to his desk. My only negative issue is lack of bathroom sink soap. There is only the tube of shower soap but no soap when you wash your hands. How much could this cost?????

Other reviews are pretty accurate. Staff are great. Friendly and helpful. Facilities a bit under par. Batteries missing, stains on floor loose handles; that sort of thing. Overall good stay.

Room needs remodeling. Stained carpet, broken furniture and bathroom has lukewarm water and no water pressure.