Holiday Inn Express & Suites Lansing-Dimondale

This hotel had signs that said pool was open until 11. When we went to the desk at 1030 to ask for towels t

Had used wash cloths hanging in the shower when we arrived. Also had stains in the bed. Wouldn’t stay here again.

Upon check in, we were told hot water was limited, they said if hot water didn’t come out try again in 10 minutes. We tried to shower 6different times and were unable to get any hot water. Secondly we checked in 3 hours past Check in time, and when we go to our room the door was propped open and housekeeping had not finished the room. There were no sheets on the bed linens by the door (And had left for the day). Thankfully the nice person at the front desk had another room to put us into. They moved us

My one complaint was that the pancake machine was out of order. Everything else was perfect.

Main reason we stayed here was for the jacuzzi tubs. Our tub shot out a bunch of disgusting chunks of whatever is left in unwashed jacuzzi jets and we had to jump out and after multiple fills/runs/rinses, it still let out more stuff into the tub. Please don't use jacuzzi without checking for this!

Mediocre hotel, but friendly staff Hotel had great reviews, so we booked our overnight stay here. Front desk person was very nice, friendly and helpful at check-in. Our room left a lot to be desired. The chair had a burn hole in it, the fan motor on the heater was so loud it was hard to sleep, the bathroom sink was clogged beyond belief, the bathrub faucet was rusted, the remote to the tv didn't and the overall quality of the room was just ok. I think the review when I booked said 8.7 stars and I think 6 is probably more accurate.