Sterling Kodai Valley

It was awesome to have a beautiful weekend with sterling kodai valley We enjoyed the place so nicely and everything was nice and smooth We had a hood time Even the breakfast, service all were outstanding. We shall come back in future . Keep it up Thanks for a outstanding weekend.

Overall it was a good experience. Overall it was a good experience.

Hotel location was 9/10. Ask for full valley view rooms as it’s worth the price. Food was good but the dining staff and service need to be more polite and welcoming. I would give food experience a 7/10. Housekeeping service and room cleanliness was a good 10/10. (Made cute towel swans and elephants everyday during room cleaning. Special mention to Jeyamurugan and Joti for humble and proactive room service)

I recently opted for a 2 night stay at premier room(Nov 2024) and it wasn’t that good as expected. First let me post the positive aspects - The location and view were astounding, Breakfast was good but service still needs improvement, Children outdoor play area is good and well maintained. Indoor activities except for board games everything else is chargeable even to ride a cycle you need to pay(that wasn’t the case in Sterling Vythiri) To get a cricket bat/ball/Snooker ball/ everything were locked inside a room nothing was easily accessible for each and everything you need to call reception and request but this wasn’t the case in my previous stay at other star properties. Rooms were confined closely built not so properly designed, balcony was pathetic without a roof even for small rain water would enter the room, balcony latch wasn’t functioning. First time seeing a 32inch Led TV in a so called 4star property which again gave me the vibes of a lodge. Bathroom fittings were poorly maintained sanitary-wares/ bath fittings gave me feel like a lodge stay it needs a massive renovation, Room service is little slow and wasn’t responsive initially. And I couldn’t find the manager through out my entire stay. Dinner food quality was below average nothing more to elaborate. Check in/Check out was another hassle. Parking space is nothing short of a massive dump yard of waste furniture and sanitary-ware. Except for the location everything else was a big let down and this particular property didn’t have any traits of a star hotel. Overall I felt like staying in a “Posh Lodge”

Good experience food teast good car safety room clean and neet staff reaction very good all funsion is very good Satisfied with services and hospitality is good. Atmosphere is good. Rooms are good and staffs were very good in welcoming the guests. Rooms and ambience is warm and pleasant Lake view is good and ambience is good and would like to visit again

- room dusty and not clean - very slow response for customer service - food was nice - great location - after enter to room required more maintenence, phone not working,toilet ventalition noisy - not so satisfying staying here - kid activity is ok