Djerba Plaza Thalasso & Spa

J’ai été très déçu par l’attitude du personnel du restaurant. Le cadre de l’hôtel est agréable et les chambres sont correctes, mais l’accueil au restaurant laisse vraiment à désirer. Le personnel était froid, peu souriant, et donnait l’impression que notre présence les dérangeait. Un simple bonjour ou un minimum d’amabilité aurait fait toute la différence. C’est dommage, car cela gâche l’expérience globale. J’espère que des efforts seront faits sur ce point à l’avenir.

Bon séjour

We have good time, good food staff was lovely friendly. We hope to come back again.

Well done Plaza Hotel Overall fantastic. A bit of difficulties at first but later things got much better and me and my wife enjoyed our stay and we wished it lasted longer. The lady at the room service was absolutely amazing, friendly, helpful, providing us with info about Houmt Esouk. She makes this hotel proud. Mostafa, the room service was friendlier too. The food is absolutely delicious and to our taste. The hotel layout is out of this world and amazing. The swimming pools are very nicely maintained and the beach too with its lounge. I have walked along the beach to look at the other hotels but Plaza Hotel remained outstandingly nicer. Our balcony overlooks the side of the pool but the sea was right in front of us and it was nice waking up to that. I liked very much so the peace and quiet and the ability to sleep without any disturbances. The reception staff were also helpful and so was the guest relation gentleman who was all ears to any concerns. I spoke to many residents and they all share the same views and many of them if not all, it was not their first time there. Although I like the change but I would definitely go back there. I think they could do more to publicise their services as this is not well reflected on the website. I am surprised that I could not see English people in that hotel but from conversations we had with some at the airport on our return, we stayed at the best hotel.

Relaxing and comfortable experience A good and relaxing hotel. Good service and it´s a place I would recommend for a chill and relaxing experience. The Animation team was also really active and full of energy.

It was wonderful 5 days in Plaza,i really love it