Laico Djerba

We chose Hotel Royal on the recommendation of our friends. The hotel is wonderful, beautiful garden which we fell in love with. Very nice service from the people responsible for cleaning to the bartenders, waiters, reception staff. Everyone is incredibly nice and friendly, always with a smile on their face. The animation team is wonderful and smiling. Special thanks to Willy, Shadow, Baroche and the amazing Dina. Unfortunately there is one person who is very unprofessional in the animation team. It's about Adele. He had lunch and dinner with us a two times, he complained that he was getting negative reviews. He showed a lot of interest in our daughter which my husband didn't like. He invited our daughter to go outside the hotel, but she did not agree. This is where the problems started, after she refusal he stopped talking to us. He turned his head the other way when he saw us. Adele is good at activities during the day but his approach is very unprofessional. How can you treat guests like that? Just because our daughter didn't want to go on a date with him? Someone should talk to him. Luckily it was just one person. The rest of the team is fantastic. Everyone made sure we had a smile on our face. Please thank all the kitchen staff for the wonderful meals. We love Royal Karthag food. Thank you Royal for amazing holiday.

A lovely hotel, Rooms are not 4 star, maybe 3 star. reception area has recently been refurbished and is a nice welcoming area. Rooms are somewhat dated and initially difficult to find, however ours was cleaned by a gentleman daily and it was spotless. There are no tea/coffee making facilities in the rooms the fridge had water in it nothing else. The beach is lovely and clean apart from dirty people's cigarette stubs. The entertainment guys were welcoming and not pushy. The language of this hotel is mainly French if you are expecting lots of British people this is not the hotel for you. I recommend taking enough books to last your holiday as there were no English ones. When we were there some days we struggled to find seating in the dining hall. The food was good but again don't expect chicken nuggets and chips! We did the Tunisian a la carte I wouldn't recommend this at all. The waiters were miserable. There is a shop in the hotel however the prices are ridiculous. 500 euros for a leather jacket! There is a shop opposite the hotel that is it, there was a place to book jeep safari etc but nothing else in walking distance. If you just want to relax this is the hotel for you. If you want to shop sight see then you will need to arrange trips. We just wanted to relax and we did just this. I would return again in January but not in high season.

Welcome Receptionist was welcoming and greeted warmly. Whilst dealing with our passport / papers, he kindly offered to go to the restaurant and have dinner before it closes at 9.00pm. Tourist Tax seems to be too expensive pp 12dt pp per day. ⭐️⭐️⭐️⭐️ Room: Specious, clean and standard room amenities. Bed was kind of hard, and furniture were quite old and needs refurbishment. They do not supply tea / coffee / kettle in the room to make your own hot drink. Fridge is there but empty. No tissues supplied in the room for personal use. No water provided unless you get a bottle from the restaurant. Daily room service is there ⭐️⭐️⭐️ Foods: Breakfast A good choice different breakfast items were available and staff were friendly and helpful. A good verity foods were served for both lunch & dinner continental cuisine and traditional Tunisian cuisine were served too ⭐️⭐️⭐️⭐️ Spa ‍♂️ Spa facilities are there, but very expensive compare to other Mediterranean destinations around the world. ⭐️⭐️⭐️ WiFi Very poor WiFi connectivity throughout the hotel except the lobby. ⭐️⭐️ Pool & The Beach ️ Massive outdoor pool within the hotel and beach access . Friendly staff but you have to collect card for beach towel and pay €10 for pp. ⭐️⭐️⭐️⭐️ Location : Very good location for beach, souks, taxi and other attractions too ⭐️⭐️⭐️⭐️ Overall I would rate this resort as 3⭐️ !! They need to improve on customer services, caring and provide other essential complimentary facilities inside the room like other hotels and resort do.