DoubleTree by Hilton Doha - Al Sadd

I have pleasant 4 days staycation here. Housekeeping team, Mr Sherrif & Ms Ramchandra really take care my 1022 room well. Ms Rhea and the team from The Silk Road Restaurant doing their best and provide good hospitality throughout my meal time. However, the food taste is not up to my satisfaction, it can be better.

We the SINGH family from the UK (consisting of me and my wife, along with 2 adult sons) stayed at Double Tree by Hilton Al Sadd Hotel in Doha, for 4 nights, during a recent multi country trip family holiday, and truly enjoyed the experience. The front security officers (eg. Moses, Jacob) were always happy, respectful and courteous in doing their jobs. The front desk staff (including Houssem, Krishna, Job, to name a few), were welcoming, efficient and helpful, and always called out or waved, and stopped for friendly chat. It was a great pleasure to actually meet with Renata who had been very proactive in answering all of my email questions prior to our booking with the hotel and assuring me that our pure vegetarian food requirements (ie. No meat, fish or eggs or dishes containing any of these items) for breakfast items would be fully met by the restaurant team. The restaurant team were absolutely fantastic. Mitzie welcomed us every morning into the restaurant for breakfast and always checked to ensure everything was ok, etc. Rony especially took care of all our dietary needs and always went above and beyond his role, and surprised us with at least one new item each morning, such as special healthy fruit power-shot or fruit juice or special dishes made to order and served us tea the way we like it. Chef’s Karan and Yousef made time to come and speak with us and offer other dishes. Basanta, Rhea and Nisha also looked after us very well and always stopped to offer advice on places to visit etc and discuss our plans for the day. Housekeeping staff (including Saibu, Jamuna, Horace, Sanjeev) were amazing and super friendly, and checked if we needed anything extra. Horace and Sanjeev surprised us several times with amazing art work of a lotus flower and pair of swans made from rolled towels - absolutely brilliant! So many special memories of this hotel and staff members, that we will treasure for a long time, and also captured on camera. A HUGE THANK YOU TO EVERYONE (I AM SURE I HAVE MISSED MANY NAMES), FOR MAKING OUR STAY SO AMAZING AND MEMORABLE. Another positive is that the hotel is very conveniently located for transport modes - taxi and metro station, and local shopping facilities and restaurants. We found a fabulous pure vegetarian Indian restaurant called Bhojan as well as a Tofu House only one street away - 5 minutes walk from the hotel.. So definitely 5 stars plus for this hotel, staff and its convenient location.

Great customer service and great employees