Al Mansour Suites Hotel

設施：酒店設施還可以，基本是齊全的。 衞生：衞生條件非常棒，很乾凈。 環境：周圍環境還行，行動方便。 服務：服務態度極好。員工滿意度極好。

Booked the stay from 21 October as arriving 0500 22 October, informed the hotel of expected arrival time. At 0430 22 October as collecting luggage at the airport - received a cancellation advice from the hotel. Called the hotel immediately and was advised the room was no longer available, but they will see what they could do. A room was available on arrival. The room was in a poor state of repair and cleanliness. No bath or hand towels in the room, took until 1130am and 4 requests to finally receive some bath towels. Curtains were loosely hanging off most of the hooks. Floors (both tiles & carpets) were sticky). Grouting in the bathroom looked like it was stained by poop. As the room booked & received was supposed to be a self-contained apartment, there was almost no cooking utensils - and certainly no plates or cutlery for eating. No housekeeping service during the stay. On a positive note; bed was comfortable.

I'm staying at Room 702 currently and I hated the time I booked this hotel it's a scrap No staff available at Swimming pool to request foe towels, house keeping is always late, we found a cockroache in the room. Rooms are dirty and staff is absolutely unprofessional.

When i check out the receptionist ask me to pause 140QR extra because of dirty towels , also she told me u not have any deposit while Im depositing extra money on my room when i ask for the paler i signed then she not say anything Then im asking for duty manager or any manger in charge they don’t have Cutlery/Plates/Cooking equipment are dirty and so old ! Very bad experience thx a lot ! This hotel make Qatar hospitality terrible down

NEVER BOOK HERE! IF I COULD GIVE A -5 STAR OR MORE I WOULD! THIS HOTEL SHOULD NOT EXIST IN QATAR - A BIG DISGRACE TO THE COUNTRY AND IT'S HOSPITALITY INDUSTRY! To sum of everything: 1. Reception is unhelpful, unaccommodating and don't deserve to be in the hospitality industry! 2. Security was very rude, illogical and incompetent. He let in anyone who dressed provocatively, assuming that they were going to the bar when we saw them entering different rooms, while our guest, which was a family with a kid was treated poorly and was not permitted to enter as our visitor - because it was "part of the rules" to limit the visitors when in fact we have not exceeded the number of visitors yet and completely followed through with the limit. The hotel should first change all security personnel following the staff, because in the hospitality industry these people don't deserve to step foot in any hospitality establishment for the rest of their lives for how they carry themselves and treat their guests/customers. 3. Staff were treating guests and visitors unfairly and with disdain. Even our friends who came to visit Qatar from another country were asking us if this is how all staffs in the hotel industry are here in Qatar. 4. Hallways were full of unknown stains and stench of what seems to be old socks soaked in water or rotten random waste. 5. Staff was all unhelpful and seemed to not give any care for guests. 6. Room was dirty and toiletries seemed used or old stock. 7. The room was expensive but everything was a total loss for us. It was better to have spent the money on other hotels rather than spending it here. It truly is an experience you'd rather forget for the rest of your life! No amount of apologies could ever compensate the trauma we went through from the treatment we received from every last one off the staff and security in this hotel. One of our friends even cried until her eyes ran dry, because she felt degraded and insignificant due to the employees.

The staff was helpful. Always here for the customers request. Room were really fully equipped and wasn't expecting having a washing machine and iron saving me a lot of clothing during my stay. Will surely book them for my next trip. A full fledged experience and service as it should .

Not recommended for family. Everyday they will block us at the ground floor and ask for anything even though we have provided the documents during check in and sent the documents via whatsapp already. Their rules are changing every single day. Some days our family can freely enter some days they were treated poorly by security like they are some kind of bad people. Really disappointed

Worst experience till now. Rooms and hotels hall way are bad and smelly . Breakfast is worst .. no buffet breakfast food was cold . I wont suggest this hotel . Carpets in room are very dirty . Really worst experience

This is the most Unprofessional, rude and scammer staff ever. Many people had it, now I see in the comments but I am rewriting it; They are trying to charge you for the "removable stains" after you use such as on the bedsheet. And they ask you to pay 50 riyals. They try to make it a scene if you don't pay it. And since you are with your girlfriend or wife to avoid the scene you pay for it. They even raise their voices! And you are a guest there! Worst experience ever. If you are booking here, be ready to pay 50 riyals more for any non-sense reason they will find and try to charge.